Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Commercial Implementation Intern (Spring 2027) role.
Rezi rewrites your resume against Zipline's job description. Free.
Tailor your resume to this Commercial Implementation Intern (Spring 2027) role.
Rezi rewrites your resume against Zipline's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Commercial Implementation Intern (Spring 2027) posting at Zipline — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Commercial Implementation Intern (Spring 2027) posting at Zipline — free, in seconds.
About the Role
The Commercial Implementation team plays a critical role in ensuring the successful launch and ongoing success of Zipline’s commercial operations. As Project Manager on this team, you will focus on designing, optimizing, and maintaining the workflows that enable seamless partner onboarding, integration, and ongoing operations. Your primary role will be to ensure efficiency, scalability, and compliance while aligning with the team’s mission of delivering exceptional partner experiences.
Responsibilities
- Design, develop, and implement internal business processes, such as a document change management system and a system for collecting subjective customer feedback.
- Map out existing processes to understand their flow and identify inefficiencies.
- Identify process bottlenecks and inefficiencies, and recommend solutions for continuous improvement.
- Collaborate with Product, Enterprise Systems, Customer Success, and engineering to implement workflows.
- Monitor process performance, track key metrics, and report on process outcomes.
- Document and maintain up-to-date process workflows, guidelines, and SOPs.
Requirements
- Experience in project management, operations, or related roles, preferably in a fast-paced or complex environment.
- Proven track record of working with product, engineering, and customer success teams to align processes with business goals.
- Strong communication and stakeholder management skills to drive collaboration and alignment.
- Practical experience in analyzing, mapping, and reengineering workflows.
- Ability to gather, analyze, and interpret data to inform process improvements and measure success.
- Strong organizational skills to manage multiple initiatives and ensure process documentation is comprehensive and accessible.
- Reliable vehicle access to travel to test sites.
- Willingness to travel 1-2 times to out-of-state commercial sites.
Skills
- Project management
- Operations
- Process analysis
- Workflow reengineering
- Data analysis
- Stakeholder management
- Communication
Location
- South San Francisco
Work Type
- Full-time
- In-person
Experience Level
- Internship
Salary/Compensations
- $34 per hour
Benefits
- Relocation support
- Housing stipend
- Overtime pay
- Paid sick time
About the Company
- Zipline is the world’s largest and most experienced drone delivery service, on a mission to serve all humans equally by ensuring access to food, medicine, and essential goods anytime, anywhere.
- We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably.
- Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries.
- Our customers include prominent healthcare systems, governments, retailers, restaurants, and global businesses.
- Our system strengthens supply chains, reduces congestion, and gives people time back.
- With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
- We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth.
- Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics.
- We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Equal Opportunity
- Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
- Zipline is also committed to providing reasonable accommodations to individuals with disabilities.
- As set forth in Zipline’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.