Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this GM, Europe role.
Rezi rewrites your resume against Crunchyroll, LLC's job description. Free.
Tailor your resume to this GM, Europe role.
Rezi rewrites your resume against Crunchyroll, LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the GM, Europe posting at Crunchyroll, LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the GM, Europe posting at Crunchyroll, LLC — free, in seconds.
About the Role
The General Manager, Europe is accountable for the long-term health, growth, and operating performance of Crunchyroll's business across the region. This role brings together commercial leadership, regional operations, growth, partnerships, communications, localization, and fan engagement into a single operating model focused on delivering sustainable business performance. Europe is a market of meaningful scale with significant opportunity for continued growth, and the GM will be responsible for accelerating this growth by optimizing existing levers while identifying, testing, and scaling new opportunities. The GM will also ensure local insights inform broader business decisions, shaping Crunchyroll's strategy and priorities.
Responsibilities
- Own Europe's commercial performance and long-term growth, including subscriber growth, engagement, retention, lifetime value, revenue, and operating performance.
- Set the regional strategy, strengthening established markets and expanding across Europe.
- Accelerate membership and fan growth through engagement, retention, and partnering with global teams.
- Lead Europe as an integrated regional business with clear priorities, operating rhythms, accountability, and strong cross-functional execution.
- Build locally relevant fan experiences and strategic partnerships that expand Crunchyroll's reach and brand affinity.
- Build and develop a high-performing regional organization with a culture of collaboration, accountability, and execution.
- Translate enterprise strategy into regional priorities, operating plans, investments, and execution that drive sustainable growth and business performance.
- Identify and prioritize high-fandom, underpenetrated markets.
- Lead Brand & Community, Growth, Communications, Localization & Regional Content Operations, Business Operations, and Partnerships & Partner Management as one integrated regional team.
- Bring regional consumer insights, market dynamics, and opportunities into enterprise planning and decision-making.
- Partner with Product, Engineering, Membership Performance, Content, Commerce, Finance, Data, Legal, and other enterprise teams to align priorities and remove barriers to regional growth.
- Bring marketing, localization, communications, partnerships, community, and product launches together to deliver authentic, locally relevant fan experiences.
Requirements
- 15+ years of leadership experience in general management, commercial leadership, growth, digital media, streaming, entertainment, technology, consumer subscription, or another relevant consumer business.
- Experience owning or materially influencing business performance across multiple markets, including revenue, growth, customer/member economics, and operating performance.
- Strong understanding of European markets and the differences in consumer behavior, commercial dynamics, infrastructure, and growth opportunities across the region.
- Demonstrated ability to improve the fundamentals of a consumer or membership business, including acquisition, conversion, engagement, retention, churn, and lifetime value.
- Experience developing and executing market-entry or market-expansion strategies and determining where and how to invest for growth.
- Strong strategic and analytical capabilities with the ability to translate market insights and business performance into clear priorities and investment recommendations.
- Experience leading through complex matrixed organizations and influencing Product, Marketing, Content, Finance, Technology, and other functions without direct authority.
- A track record of building and developing high-performing leadership teams and creating clarity and accountability across diverse functions.
- Strong executive communication and stakeholder-management capabilities, including the ability to represent regional priorities with senior global leaders and external partners.
- Deep appreciation for local culture, consumer behavior, and the importance of delivering authentic experiences for fans across diverse European markets.
Location
- Europe
Work Type
- Hybrid Work Schedule
Experience Level
- 15+ years of leadership experience
Benefits
- Best-in class medical, dental, and vision private insurance healthcare coverage
- Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)
- Employer 5% salary contribution into a DC Pension Plan
- Allowances for Gym & Wellness, Meals, Commuting
- Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store
- Professional Development
- Company's Paid Parental Leave (up to 22 weeks for birthing parents, up to 12 weeks for non-birthing parents)
- Paid Time Off
- Flex Time Off
- 5 Yasumi Days
- Half-Day Fridays during the summer
- Winter Break
About the Company
- Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
- We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
- Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
- Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Equal Opportunity
- Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
- We are an equal opportunity employer and value diversity at Crunchyroll.
- Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.