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About the Role
This role is essential to delivering an outstanding guest experience, expanding market reach, and contributing to the overall success of the hotel. The Sales Manager will develop and maintain business relationships, generate new sales opportunities, and support property-level revenue goals.
Responsibilities
- Develop and execute sales strategies designed to increase revenue and expand market share.
- Build and maintain strong relationships with corporate clients and partners.
- Collaborate with hotel leadership teams to ensure sales objectives align with operational success.
- Coordinate sales groups and BEOs.
- Create reservations for LNR/CNR accounts.
- Work with the Director of Sales to set up amenities for groups.
- Interface with groups on-property to ensure a smooth experience.
- Assist with meeting room setup and takedown.
- Help coordinate BEO details with Food & Beverage.
- Process and track group payments.
- Collaborate with hotel departments to ensure group stays and meetings run seamlessly.
- Promote the hotel’s meeting and event space.
- Generate new leads.
- Conduct site tours.
- Convert inquiries into booked business.
- Strategically target opportunities that align with hotel need periods and revenue strategy.
- Maximize occupancy, ADR, meeting space utilization, and overall hotel profitability.
Requirements
- Any combination of education, training, or experience that provides the required knowledge and abilities.
- Prior hotel or hospitality sales experience strongly preferred.
- Proven ability to generate new business through in-person appointments, phone outreach, and email prospecting.
- Strong research skills with the ability to identify new leads using web-based resources.
- Thorough understanding of the sales cycle, including Prospecting, Opening, Qualifying, Advancing, Gaining Commitment, and Closing.
- Ability to clearly communicate lodging solutions tailored to each client’s needs.
- Strong ability to interpret sales performance metrics and market data to inform strategy.
- Must be available to work an average of at least 45 hours per week.
- Willingness to work evenings and weekends to accommodate networking events, client appointments, and group activities.
- Occasional off-hour engagements may be required to meet business and client needs.
Skills
- Sales
- Business Development
- Client Relationship Management
- Lead Generation
- Market Analysis
- Communication
Location
- Portland Downtown/Waterfront
Work Type
- Field-based
- Full-time
Experience Level
- Management
Salary/Compensations
- Salary based upon experience
Benefits
- Relocation assistance may be available for qualified candidates
About the Company
- MCHG is a hospitality company built on Fun, Family, Integrity, and Respect.
- We are committed to Positively Impacting Lives—for our guests and our team.
Equal Opportunity
- MCHG is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.