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About the Role
Concerned Dental Care of the Bronx is seeking a Dental Office Receptionist to join their patient-focused practice. The role offers comprehensive training for individuals with strong customer service skills and a willingness to learn, even without prior dental experience.
Responsibilities
- Welcome patients and provide a friendly, professional check-in and check-out experience
- Answer phones, schedule and confirm appointments, and assist with patient questions
- Maintain accurate patient information, records, and front-office documentation
- Learn to verify dental insurance benefits and help patients understand basic coverage information
- Process payments and assist with routine financial transactions
- Coordinate with providers and the clinical team to keep patient flow running smoothly
- Learn and utilize dental software and office systems
- Maintain patient confidentiality and follow HIPAA and practice standards
Requirements
- Previous customer service, receptionist, administrative, medical office, hospitality, or similar experience preferred
- Friendly, professional, and comfortable communicating with patients in person and over the phone
- Strong organization and attention to detail
- Comfortable using computers and learning new software
- Ability to multitask and stay organized in a busy environment
- Reliable, punctual, and team-oriented
- High school diploma or equivalent required
- Positive attitude and willingness to learn
Skills
- Customer service
- Communication
- Organization
- Attention to detail
- Computer proficiency
- Multitasking
Location
- Bronx, NY
Work Type
- Full-Time
- Monday-Friday | 8AM-5PM
- Occasional Saturdays
Experience Level
- Entry Level (Training provided)
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18-20/hour
Benefits
- Medical
- Dental
- Vision
- 401(k) with employer match
- Life insurance
- Disability coverage
- 3 weeks PTO
- 8 paid holidays
About the Company
- Concerned Dental Care of the Bronx is a busy, patient-focused practice.
- It is a proud affiliate of Affinity Dental Management.
- It is an established, multi-specialty dental environment with an experienced clinical and administrative team.
Equal Opportunity
- Concerned Dental Care of the Bronx is an equal opportunity employer committed to a diverse and inclusive workforce.
- Qualified candidates from all backgrounds are encouraged to apply.
- All qualified applicants will be considered for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law.