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About the Role

Join LendDirect, a leading consumer credit lender and proud member of the Attain Finance family, to kickstart your career in consumer finance. We offer convenient and accessible financial services, valuing innovation and collaboration. Be part of a dynamic team shaping the future of consumer finance.

Responsibilities

Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Follow all regulatory guidelines and company policies to protect customer information and company assets.

Requirements

A genuine desire to help others and provide top-tier service in every interaction.
Confidence in promoting products and services that meet customer needs.
Excellent verbal and written communication skills, with the ability to build rapport quickly.
Ability to think on your feet and offer creative solutions to customer challenges.
Willingness to learn new systems and processes in a dynamic environment.
A collaborative spirit with a desire to contribute to team success.
High School diploma or equivalent required; college coursework or degree is a plus.
Experience in customer service, sales, or consumer finance is preferred but not required—we’ll train the right candidate!

Skills

Customer Service
Sales
Financial Services
Lending
Communication
Problem-Solving
Adaptability
Teamwork

Location

North York, ON

Work Type

Onsite
Full-time

Experience Level

Entry Level

Education Level

High School Diploma or equivalent
College coursework or degree is a plus

Salary/Compensations

$19.00 - $25.00 per hour

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program with company matching contributions after three months
Employee Assistance Program
Emergency Relief Fund
Attain4All
Tuition Reimbursement
Leadership Development Programs
Potential to earn through the Monthly Bonus Program

About the Company

LendDirect is a leading consumer credit lender with over 50 years of expertise in providing credit solutions across the U.S. and Canada.
We are a proud member of the Attain Finance family, which includes brands like Cash Money®, LendDirect®, and Heights Finance.
Our mission is to develop convenient, easily accessible financial services that meet our customers' growing needs.
We thrive on innovation and collaboration, where contributions are truly valued.

Equal Opportunity

Attain Finance is committed to a policy of providing equal employment opportunity to all qualified employees and applicants.
We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice.
We do not discriminate based on any other characteristic protected by applicable state/provincial or local law.
We provide reasonable accommodation to qualified employees with protected disabilities as required by law.