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About the Role
BBH is seeking an ambitious, highly organized, and detail-oriented Business Operations Analyst to support senior leadership and a dynamic innovation-focused team. This broad role combines executive support with business operations, project coordination, research, financial and vendor administration, and process improvement, offering significant exposure to building and operating a fintech company.
Responsibilities
- Own operational activities and follow-ups across the company, ensuring commitments, decisions, and projects move forward.
- Coordinate calendars, meetings, and logistics for senior leadership, including in-person and virtual meetings.
- Arrange travel and prepare meeting materials, presentations, agendas, and supporting documents.
- Communicate professionally and responsively with internal stakeholders, clients, consultants, vendors, and other contacts.
- Process team and consultant requests for security access, equipment, software, and services.
- Track budgets, invoices, vendors, registrations, and subscriptions, maintaining accurate operational records.
- Coordinate vendor activities, including onboarding, contract preparation, invoice coordination, and communication.
- Maintain organized company information, client materials, contact data, meeting notes, and knowledge base.
- Collaborate across finance, strategy, risk, compliance, technology, and other functions to navigate company processes.
- Prepare presentations, proposals, research, reports, and other materials for leadership, client, sales, and internal discussions.
- Help coordinate company events, conferences, customer meetings, and initiatives, including registrations, communications, materials, and vendor logistics.
- Identify opportunities to improve processes, organization, documentation, and team efficiency.
- Take ownership of miscellaneous operational problems and special projects as the company grows.
Requirements
- Bachelor's degree in Business, Finance, Economics, or a related field preferred.
- One to three years of experience in business operations, executive support, project coordination, consulting, or a related role.
- Outstanding organizational skills, attention to detail, and ability to independently prioritize multiple responsibilities.
- Excellent written and verbal communication skills and a professional, service-oriented approach.
- Ability to manage deadlines and adapt to changing priorities in a fast-paced, collaborative environment.
- Strong proficiency in Microsoft 365, particularly Excel, PowerPoint, Outlook, Teams, and SharePoint.
- Comfort working with data, budgets, reports, presentations, and process documentation.
- Interest in learning new technology and using tools, including AI, to make work more efficient.
- Positive, flexible, and solutions-oriented mindset with an interest in making processes more effective.
- Experience with a CRM, event management platform, or other business operations system (Nice to Have).
- Experience or interest in product development, innovation, AI, design, technology, or process improvement (Nice to Have).
- Experience in a startup, fintech, financial services, or another regulated industry (Nice to Have).
Skills
- Microsoft 365 (Excel, PowerPoint, Outlook, Teams, SharePoint)
- Data analysis
- Budget tracking
- Report preparation
- Presentation development
- Process documentation
- Project coordination
- Executive support
- Vendor management
- Communication (written and verbal)
- Organizational skills
- Attention to detail
- Problem-solving
- Adaptability
- CRM systems (Nice to Have)
- Event management platforms (Nice to Have)
Location
- MA
- NY/NJ
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Bachelor's degree
Salary/Compensations
- MA: $80,000 - $120,000 base salary + annual target bonus
- NY/NJ: $8,000 - $125,000 + annual target bonus
Benefits
- Long-term savings
- Healthcare
- Income protection
- Professional development opportunities
- Time off
- Support for overall well-being
About the Company
- Brown Brothers Harriman (BBH) is a premier global financial services firm known for its premium service, specialist expertise, technology solutions, and partnership approach to client management.
- BBH operates across Investor Services and Capital Partners, serving sophisticated clients tackling complex challenges.
- The company culture emphasizes collaboration, collective problem-solving, and empowering employees to contribute ideas.
- BBH believes stability is a competitive advantage, requiring continuous evolution and innovation.
- As a private partnership, BBH invests in relationships, technologies, products, and development for the long-term interests of clients and people.
- Long-tenured leaders provide guidance and mentoring, focusing on building the next generation of BBH professionals.
- BBH offers rewards and benefits covering personal, physical, and financial well-being.
Equal Opportunity
- BBH and its affiliates are an equal opportunity employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.