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About the Role

As a ServiceNow Associate Software Engineer in our Corporate IT division, you'll be at the heart of designing, developing, and supporting business-critical applications that power Sun Life's operations. You'll collaborate with experienced teams in an Agile environment to build scalable, reliable solutions that matter. This role combines hands-on development with operational excellence.

Responsibilities

Design, develop, test, and maintain enterprise software applications and integration solutions
Translate business and technical requirements into effective solution designs
Write, maintain, and optimize code, scripts, and automation tools
Partner with cross-functional teams—engineers, product owners, and business stakeholders—to deliver real results
Participate fully in Agile ceremonies: sprint planning, stand-ups, and retrospectives
Provide hands-on application support, resolving incidents and troubleshooting issues
Contribute to clear system and project documentation
Champion security, compliance, and change management best practices
Identify and drive automation opportunities that enhance efficiency
Join rotational on-call support to ensure production systems run smoothly

Requirements

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
Recent graduates with 0–2 years of internship/co-op experience, OR professionals with 3–5 years of software development or application support experience
Hands-on programming experience with languages like JavaScript, Python, or similar
Solid understanding of SQL and relational databases
Experience with scripting and automation (PowerShell, shell scripting)
Knowledge of software development lifecycle concepts (Agile, DevOps)
Sharp problem-solving and analytical thinking
Genuine passion for learning new technologies and tools
Clear communicator who thrives in collaborative teams
Team player with a customer-first mindset

Skills

JavaScript
Python
SQL
PowerShell
Shell scripting
Agile
DevOps
APIs
Integrations
Enterprise systems
CI/CD pipelines
Cloud platforms
Modern DevOps practices
ServiceNow development
Third-party risk management
Financial systems
Enterprise applications
Cloud technologies
Modern data platform
Automation frameworks
Workflow tools
Incident management
Change management
Problem management
Onsite-offshore delivery model

Work Type

Hybrid

Experience Level

0-2 years
3-5 years

Education Level

Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

Salary/Compensations

$54,000 - $89,000

Benefits

Flexible group insurance program starting on your first day of work
Share Ownership Program with employer matching contributions

About the Company

Sun Life is driven by its Purpose: helping Clients achieve lifetime financial security and live healthier lives.
Values: caring, authentic, bold, inspiring, and impactful.
We are proud to be included in Great Place to Work's 2026 list of Canada's Best Workplaces.

Equal Opportunity

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.