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About the Role
Maple’s purpose is to meet the world’s healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. We enable people to take control of their health and push the boundaries of what’s possible every day. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.
Responsibilities
- Own each partnership across its full lifecycle — from evaluating and sourcing new opportunities, through negotiating and integrating partners into our product and operations, to personally managing that relationship, its contract and its performance for as long as it's active
- Build and manage a pipeline of new partnership opportunities — triaging inbound interest, coordinating outreach and introductory conversations, and evaluating priority market segments to identify target companies worth pursuing.
- Drive partnership workstreams for priority Product, Clinical, and BD initiatives — identifying, contracting, and coordinating the integration of new partners into Maple's product and operations, and acting as project manager for those integrations as needed.
- Own contracting end-to-end for the portfolio, negotiating and managing partnership agreements.
- Own the day-to-day management of Maple's active partnerships — relationships, commercial terms, contract compliance, payments and performance — and be the main point of contact for our key partners.
- Support the financial, strategic, and operational evaluation of target companies and prepare opportunity assessments so they're ready for executive review.
- Represent Maple externally with senior executives of current and prospective partner companies, and partner internally with Maple’s executive leadership and cross-functional teams on diligence, launches and ongoing management.
Requirements
- 8+ years of experience in B2B tech, SaaS, or healthtech, with 3+ years directly owning the full partnership lifecycle — sourcing and negotiating a deal, driving its integration, and then personally managing that relationship long-term
- Demonstrated track record of success operating in a product-driven organization, understanding how external partners plug into internal product roadmaps and business goals.
- Executive-level presence with the confidence to represent Maple directly in meetings with external CEOs, Founders, and C-suite leaders.
- High-empathy communicator with strong interpersonal instincts—able to build deep trust with partners, navigate tricky commercial conversations, and manage long-term relationships through friction.
- Comfortable actively managing a portfolio of existing partners (monitoring contract performance, renewals, business payment compliance, and offboarding when needed).
- Ability to evaluate new partnership opportunities, weigh trade-offs (strategic vs. operational vs. financial), and present clear, structured recommendations to leadership.
- Proven ability to partner with internal stakeholders to drive the project management and execution of new partner integrations.
Skills
- B2B tech
- SaaS
- healthtech
- Partnership lifecycle management
- Sourcing
- Negotiation
- Integration management
- Relationship management
- Product roadmaps
- Business goals
- Executive presence
- Interpersonal skills
- Commercial conversations
- Contract performance monitoring
- Renewals
- Business payment compliance
- Offboarding
- Opportunity evaluation
- Project management
- Execution
Location
- Hybrid
- 500 King Street West, Toronto, ON
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $127,000–$142,000
Benefits
- 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family
- Comprehensive health coverage: Medical, dental and life insurance
- Health spending account
- Flex benefits: Annual budget for professional development, wellness expenses or retirement savings
- 10 Health days
- Destination days: Work from anywhere internationally for up to five days per year
- Group retirement savings plan
About the Company
- Maple’s purpose is to meet the world’s healthcare needs.
- We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists.
- Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care.
- We enable people to take control of their health and push the boundaries of what’s possible every day.
- Bold minds. Big impact. A career at Maple is about making an impact.
- We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose.
- Here, you’ll do work that changes lives—including your own.
Equal Opportunity
- We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.
- We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.