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About the Role

Define and execute the product vision, strategy, and innovation roadmap for Cognition+'s Enterprise Insurance Management Platform while leading people and practices that bring that roadmap to life. Play a critical role in shaping the future of our products and services, ensuring they continue to meet the evolving needs of the Property & Casualty (P&C) insurance industry. Lead the Product function, overseeing Product Owners, Business Analysts, User Acceptance Testers, and product governance activities while fostering a culture of innovation, client focus, and continuous improvement. Identify market opportunities, define strategic priorities, and guide the delivery of solutions that create measurable business value for our clients.

Responsibilities

Define and champion the company's product vision, strategy, and long-term roadmap
Lead the Product organization, including Product Owners, Business Analysts, User Acceptance Testers, and product governance processes
Partner with executive leadership to align product investment decisions with corporate growth objectives
Develop and maintain a deep understanding of existing and emerging insurance markets, including in Canada and the United States, translating market, regulatory, and client insights into product strategy, innovation priorities, and growth opportunities
Serve as the voice of the client within the organization, ensuring product decisions are informed by client feedback and market intelligence
Collaborate with Development, Professional Services, Sales, Marketing, Customer Success, and Support to deliver exceptional product outcomes
Build and maintain strong relationships with insurance executives, brokers, industry associations, and strategic partners
Define and monitor product KPIs, adoption metrics, customer satisfaction measures, and business outcomes
Develop and execute innovation strategies that leverage emerging technologies, including artificial intelligence, automation, analytics, and digital self-service capabilities
Lead product planning and prioritization across multiple initiatives and product streams
Support strategic sales activities, product demonstrations, industry presentations, and client executive meetings
Evaluate industry trends, competitive offerings, and emerging technologies to identify opportunities for differentiation and growth
Foster a culture of innovation, accountability, collaboration, and continuous learning by setting clear expectations and supporting team performance
Mentor, coach, and develop Product team members, including future product leaders within the organization
Ability to travel to client sites, industry conferences, and partner events, as required
Perform other job-related duties as assigned

Requirements

Post-secondary education in Business, Computer Science, Software Engineering, Insurance, or a related field, or an equivalent combination of education and relevant experience
Minimum 10 years of experience within the Property & Casualty insurance industry, including exposure to insurance technology, underwriting, policy administration, billing, claims, broker workflows, and regulatory compliance
Minimum 7 years of progressive leadership experience in Product Management, Product Ownership, Business Analysis, or a related field, including experience leading people, setting direction, coaching employees, and supporting high-performance teams
Strong working knowledge of artificial intelligence, machine learning, workflow automation, and analytics
Demonstrated experience developing and executing successful product strategies and roadmaps
Proven experience leading teams, developing employees, and influencing cross-functional teams and executive-level stakeholders
Strong business acumen with the ability to evaluate product investments, market opportunities, and strategic initiatives
Exceptional communication, presentation, and stakeholder management skills
Strong analytical, decision-making, and problem-solving abilities
Demonstrated ability to balance strategic vision with execution excellence
Passion for innovation and technology-enabled business transformation
Client-centric and people-focused leadership style with a focus on measurable business outcomes
CIP or FCIP designation
MBA or Master's degree in Business, Technology, or a related field
Experience leading product organizations within an insurance technology company
Product management certifications such as Pragmatic Institute, AIPMM, CSPO, or PSPO
Public speaking, conference presentation, or industry thought-leadership experience

Skills

Product vision
Product strategy
Innovation roadmap
Product leadership
People leadership
Product governance
Market analysis
Client relationship management
Cross-functional team collaboration
Product KPIs
Artificial intelligence
Automation
Analytics
Digital self-service
Product planning
Prioritization
Sales support
Industry trends analysis
Competitive analysis
Emerging technologies
Team development
Mentoring
Coaching
Property & Casualty insurance industry knowledge
Insurance technology
Underwriting
Policy administration
Billing
Claims
Broker workflows
Regulatory compliance
Machine learning
Workflow automation
Business acumen
Communication
Presentation skills
Stakeholder management
Analytical skills
Decision-making
Problem-solving
Strategic vision
Execution excellence
Client-centric leadership
People-focused leadership
Measurable business outcomes

Location

London, Ontario
Remote within Canada

Work Type

Remote
Onsite

Experience Level

Minimum 10 years of experience within the Property & Casualty insurance industry
Minimum 7 years of progressive leadership experience in Product Management, Product Ownership, Business Analysis, or a related field

Education Level

Post-secondary education in Business, Computer Science, Software Engineering, Insurance, or a related field, or an equivalent combination of education and relevant experience
MBA or Master's degree in Business, Technology, or a related field

Salary/Compensations

$120,000 – $170,000

Benefits

Group RRSP
Incentives
Retirement contributions
Paid time off

About the Company

Join our Dynamic and Passionate team at Cognition+, where we are dedicated to revolutionizing the insurance industry with cutting-edge digital solutions.
Since 1996, we have been committed to understanding and addressing the unique business challenges faced by insurance companies of all sizes.
Our offerings include a fully customizable Enterprise Insurance Management Platform, along with on-demand support, connectivity, cybersecurity, and professional services.
At Cognition+, we believe that our success is driven by the diverse perspectives, ideas, and cultures of our team members.
We foster an environment of teamwork, commitment, and trust, where every voice is valued.
Our investment in research and development ensures that we stay at the forefront of technology, delivering innovative solutions that keep our clients ahead of the curve.

Equal Opportunity

Cognition+ is committed to employment equity and welcomes diversity. We encourage applications from qualified individuals from all backgrounds.
Cognition+ provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact: Human Resources, hr@gocognition.com, 519-432-8553 ext. 362