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About the Role

The Technical Change Risk Manager provides independent risk oversight, technical review, and challenge of complex technology changes, projects, and application releases. The role supports the Change and Project Risk Management program by assessing whether critical technology changes are appropriately designed, coded, tested, documented, approved, and ready for implementation.

Responsibilities

Review complex, critical, or high-risk technology changes to ensure risks are identified, assessed, documented, challenged, remediated, or formally accepted.
Assess change risk and complexity to determine the appropriate level of technical review, challenge, and control activities required prior to release.
Review business requirements, technical designs, test cases, QA and UAT results, release documentation, and implementation artifacts to confirm completeness, traceability, and alignment with intended business outcomes.
Assess technical artifacts, data flows, dependencies, and application code where necessary to identify potential weaknesses, including logic errors, hardcoded values, inadequate validation, weak exception handling, data quality issues, and performance concerns.
Evaluate identified risks with risk owners and assess whether response plans, remediation actions, compensating controls, or risk acceptances are appropriate, robust, and properly documented.
Escalate material issues as required.
Provide independent challenge to developers, QA teams, vendors, and project stakeholders where implementation, testing, or release readiness does not meet expectations.
Assess test strategies, coverage, and evidence to ensure adequate validation of positive, negative, boundary, integration, regression, and operational scenarios.
Identify gaps in documentation, design, implementation, testing, and release readiness, including unresolved defects, insufficient evidence, or incomplete risk mitigation.
Review deployment plans, implementation sequencing, rollback strategies, and post-release validation to assess operational readiness.
Participate in post-implementation reviews, lessons learned, incident reviews, and continuous improvement discussions to identify recurring root causes of change-related issues.
Promote continuous improvement by identifying recurring issues and recommending enhancements to change risk practices and controls.
Consistently advocate for strong risk management principles and build trusted relationships with stakeholders.
Maintain Risk Management programs on a day-to-day basis to identify, monitor, assess, and report on risk.
Ensure program policies, guidelines, standards, and internal procedures are kept current, relevant, and consistently applied.
Escalate issues identified through real-time monitoring or formal reviews to the appropriate Risk Management leader.
Maintain current program reporting and distribute it to key stakeholders.
Identify areas for improvement, recommend remediation actions, and build consensus on solutions.
Independently challenge the status quo in a respectful and constructive manner.
Promote a strong risk culture by clearly communicating risk management policies, programs, expectations, and business roles and responsibilities across the organization.
Develop, maintain, and deliver effective training and awareness materials on risk management programs and policies through appropriate formats, including online and in-person sessions.
Equip employees and business teams to understand relevant policies, identify and assess material risks, and escalate issues appropriately.

Requirements

Knowledge of secure SDLC principles, common application security risks, software delivery controls, and risk or control frameworks relevant to application engineering.
Ability to read and assess application code, technical design documents, test evidence, and release artifacts to identify implementation risk and control weaknesses.
Strong risk, process, and control assessment skills, including the ability to identify gaps, challenge assumptions, and recommend practical remediation actions.
Ability to engage effectively with senior management, operational teams, developers, QA teams, vendors, and project stakeholders.
Strong relationship-building, influencing, and negotiation skills across diverse stakeholders and lines of defense.
Excellent written and verbal communication skills, including the ability to explain technical and risk issues clearly to non-technical audiences.
Excellent analytical, organizational, and project management skills.
Ability to manage multiple priorities, adapt to changing circumstances, and work effectively under competing deadlines.
Strong attention to detail and ability to respectfully challenge the status quo.
Completion of a university degree or equivalent work experience.
At least 5 years of experience reviewing code, technical design documents, requirements, test cases, QA results, UAT evidence, release packages, or production implementation evidence to identify potential control weaknesses and risk exposures.
At least 5 years of experience understanding of technology change management, software delivery lifecycle practices, release readiness, and production implementation controls.
At least 5 years of experience of ability to assess whether technology changes are appropriately designed, tested, documented, approved, and supported by adequate risk mitigation.
Knowledge of financial services products, processes, controls, and regulatory expectations.
Familiarity with risk and control frameworks such as ITIL, COBIT, ISO 27001, NIST, SOX ITGC, secure SDLC, or operational resilience frameworks.
Experience with AI, machine learning, Agile delivery, cloud environments, or DevOps / CI/CD practices.
Relevant certifications such as CISA, CRISC, CISSP, CSSLP, ITIL, cloud certifications, or similar credentials.

Skills

Risk Management
Technical Review
Change Management
SDLC
Application Security
Software Delivery Controls
Risk Assessment
Control Frameworks
Code Review
Technical Design
Test Evidence Review
Release Artifacts
Relationship Building
Influencing
Negotiation
Communication
Analytical Skills
Organizational Skills
Project Management
Attention to Detail
Financial Services
ITIL
COBIT
ISO 27001
NIST
SOX ITGC
Secure SDLC
Operational Resilience
AI
Machine Learning
Agile Delivery
Cloud Environments
DevOps
CI/CD

Location

483 Bay Street in Toronto
3 Robert Speck Parkway in Mississauga

Work Type

Hybrid

Experience Level

At least 5 years of experience

Education Level

University degree or equivalent work experience

Salary/Compensations

$139,000 to $164,000

Benefits

Company contributions to your group RRSP without a matching requirement
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums
Up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

About the Company

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.
We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.
As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day.
You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.
We believe exceptional work deserves exceptional recognition.
That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.
This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Equal Opportunity

Fidelity Canada is an equal opportunity employer.
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Fidelity Canada welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in the selection process.