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About the Role
New Castle Building Products (NCBP) is seeking an Operations Manager for their White Plains, NY location. This role is responsible for maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
Responsibilities
- Lead an operations team with warehouse and driver staff.
- Ensure compliance with federal, state, local, and DOT regulations, as well as material handling and shipping requirements.
- Establish and monitor safety and security procedures to safeguard warehouse operations and contents.
- Maintain and improve technical and computer skills for effective use of distribution and office software.
- Maintain the physical condition of the warehouse, inspect equipment, and issue work orders for repair and requisitions for replacement.
- Coordinate schedule of repairs and maintenance with Fleet and Safety Coordinator.
- Complete warehouse operational requirements by scheduling and assigning employees and following up on work results.
- Manage warehouse staff performance through coaching, counseling, and performance appraisal.
- Coordinate activities with branch manager, department heads, and branch sales personnel.
- Attend company meetings as requested.
- Contribute to team effort by accomplishing related results as needed.
- Perform other duties as assigned.
Requirements
- Knowledge of logistics, including carriers, shipping policies and procedures.
- Ability to deliver superior customer service.
- Effective time management and adaptability to changing priorities.
- Accuracy and attention to detail.
- Ability to work independently with some direction.
- Effective listening and good phone skills.
- Problem-solving and analytical ability.
- Superior organizational skills.
- Comfortable working in a fast-paced environment.
- Ability to multi-task.
- Capability of following written instructions and documented procedures.
- Ability to handle difficult customers with diplomacy and tact.
- Team player who works productively with a wide range of people.
- Working knowledge of Department of Transportation (DOT) rules and regulations.
- Class A CDL is a plus.
Location
- White Plains, NY
Work Type
- Full-time
Salary/Compensations
- $70 - $95k annually
Benefits
- Competitive Pay
- Medical / Dental / Vision / Life Insurance
- 401(k) with discretionary employer match
- Paid vacation and Holidays
- Yearly reviews with opportunities to advance career
About the Company
- New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY.
- NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion.
- All 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force.
- We look for team members who will display and share these values with fellow employees and customers.