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About the Role
The Medical Assistant performs basic direct patient care activities, including lab tests, treatments, and medication/immunization administration, under the direction of a Nurse or Physician. This role also involves clerical duties, quality control, and performance improvement initiatives to support the physician practice and serves as a resource for clerical/clinical staff.
Responsibilities
- Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
- Collect patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
- Complete patient care treatments and testing as ordered.
- Ensure completeness, accuracy, and timeliness of documentation.
- Prepare patients for examinations, treatments, and procedures.
- Communicate pertinent information of actual or potential problems to the physician or nurse.
- Perform clerical functions in support of patient care and office functions.
- Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
- Obtain and verify accurate patient demographic and insurance information, entering it into the billing system.
- Accurately enter codes based on diagnosis given, and enters codes and charges into the billing system.
- Complete forms and letters necessary for continued patient care.
- Provide for patient safety in compliance with hospital and physician practice policies.
- Label all patient specimens with identifiers per policy.
- Adhere to infection control processes, including standard precautions, to reduce the risk of acquiring or transmitting infections.
- Assist in continuous survey readiness or inspections and surveys.
- Perform all quality control and monitoring functions and reports out-of-range information immediately to supervisor.
- Consistently practice National Patient Safety Goals.
- Schedule surgery, procedures, and testing for patients.
- Provide exit counseling, including education, scheduling of testing, and providing patients with necessary information.
- Prepare charts for clinic sessions and obtain vital signs and weight.
- Perform control studies and completes logbooks according to policy.
- Perform phlebotomy procedures, read test results, and document accordingly.
- Prepare exam rooms and stock supplies daily.
- Provide pre- and post-examination education and counseling.
- Perform other duties as assigned.
Requirements
- High School Diploma, GED or next level of higher education.
- Strong leadership ability.
- Good organizational skills.
- Independent and critical thinking skills.
- Sound judgment.
- Knowledge of legal aspects and liability of nursing practice.
- Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
- Act 33 with renewal.
- Act 34 with renewal.
- Act 73 FBI Clearance.
- Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.
Skills
- Direct patient care
- Lab tests
- Treatments
- Medication administration
- Immunization administration
- Clerical activities
- Quality control
- Performance improvement
- Patient assessment
- Documentation
- Telephone communication
- Insurance verification
- Medical coding
- Patient safety
- Infection control
- Phlebotomy
- Supply stocking
- Patient education
- Leadership
- Organization
- Critical thinking
- Judgment
- Legal aspects of nursing practice
- Communication
Location
- Local system locations
Work Type
- Part-time
- Rotate shifts
- Standby
- On-call
- Travel may be expected
Experience Level
- Previous outpatient office experience preferred
- Successful completion of Medical Assistant program or experience as a Medical Assistant for one (1) year OR Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians preferred.
Education Level
- High School Diploma
- GED
- Medical Assistant Certification preferred
Salary/Compensations
- $1,000 Sign on bonus
About the Company
- Independence Health and its affiliated companies are Equal Opportunity Employers.
Equal Opportunity
- It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law.
- Independence Health and its affiliated companies will comply with all applicable laws and regulations.