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About the Role
BRC staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Responsibilities
- Assist Independent Living Specialists to obtain supportive housing for clients.
- Escort clients to medical-, benefits-, and housing-related appointments.
- Compile, copy, and distribute HRA2010e housing packets.
- Issue residency letters and client appointment reminders.
- Document client interactions and advocacy in CARES and AWARDS.
- Compile various reports required by DHS and BRC Administration.
- Assist in tracking statistical data.
- Monitor and update client information in AWARDS and CARES.
- Facilitate psychoeducational groups with clients.
- Research resources for clients.
- Serve as a liaison between program and housing providers.
- Provide emergency first aid/CPR assistance when needed.
- Perform related duties as assigned.
Requirements
- High School diploma or GED required.
- Minimum two years' experience working with homeless, mentally ill, or MICA population required.
- Excellent client advocacy skills required.
- Liaison experience with external stakeholders preferred.
- Knowledge of NY/NY supportive housing system strongly preferred.
- Good writing and oral communication skills needed.
- Computer proficiency needed.
- Ability to work independently and as part of a team.
- CPR training certification or willingness to take training class in CPR.
Skills
- Client advocacy
- Liaison
- Writing
- Oral communication
- Computer proficiency
- First Aid
- CPR
Location
- Manhattan
- Brooklyn
- Bronx
- Queens
Work Type
- Full-time
Experience Level
- Minimum two years' experience
Education Level
- BA/BS degree preferred
- High School diploma or GED required
Benefits
- Health insurance
- Paid sick time
- Competitive health and dental plans
- Coverage for spouse, domestic partner, and dependents
- Minimum of 3 weeks paid vacation
- 12 paid holidays
- Additional paid sick and personal time
- 403(b) pension plan with matching benefit
- Tuition assistance
- Training opportunities for career development
- Flexible spending accounts (FSAs)
About the Company
- At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
- Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need.
- Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
- Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens.
- 95% of BRC employees report that they would recommend BRC as a good place to work.
- BRC takes the health, safety, and wellbeing of our employees seriously.