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About the Role
The Operations Manager – Housekeeping will assist in managing the daily operations of the Housekeeping and Laundry departments, ensuring clean, orderly, and attractive guest rooms and public spaces. This role is crucial for leading and developing associates, maintaining high cleanliness standards, addressing guest concerns, and contributing to the hotel's overall success.
Responsibilities
- Assist in managing the daily operations of the Housekeeping and Laundry departments.
- Ensure clean, orderly, and attractive guest rooms and public spaces.
- Lead and develop associates.
- Maintain high standards of cleanliness.
- Respond to guest concerns.
- Support the overall success of the hotel.
- Work alongside the team.
- Inspect rooms and public areas.
- Address guest needs.
- Ensure cleanliness and service standards are consistently achieved.
Requirements
- Experienced and driven candidates.
- Strong operational leadership.
- Exceptional attention to detail.
- Friendly, welcoming, and energetic personality.
- Hands-on leadership style.
- Strong time management skills.
- Strong communication skills.
- Strong problem-solving skills.
- Strong leadership skills.
- Quality-oriented.
- Driven to succeed.
- Passionate about creating an exceptional guest experience through outstanding cleanliness and service.
Skills
- Operational leadership
- Attention to detail
- Time management
- Communication
- Problem-solving
- Leadership
Location
- Rochester, NY
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- $63,000 annually and up based on experience, plus bonus potential
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid Time Off
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
About the Company
- DelMonte Hotel Group is a reputable, family-owned business headquartered in Rochester, NY.
- Industry leader that develops, owns, and operates award-winning properties across five states.
- Cultivates a workplace that feels like home and brings out the best in associates.
- A company where associates can build careers and where strengths are appreciated.