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About the Role
As the Head of People Strategy & Ops, you will lead the People Strategy & Operations function, partnering closely with executive, finance, IT, clinical strategy, sales, and engineering teams. You will shape the strategy and execution of Nourish’s People function, uphold Nourish’s high talent bar, develop & retain team members, and drive performance as the company scales. You will bolster the high-performance, ambitious, and fun culture and increase talent density.
Responsibilities
- Directly manage the People Strategy & Operations function, driving best-in-class execution and speed.
- Build the team as the company scales, owning org design, planning, tech stack, hiring, and critical metrics for the function.
- Drive strategy for the People function, including projects related to talent density, employee upskilling, manager enablement, employee retention, performance management, and culture.
- Create the strategic roadmap and execute strategic projects.
- Build the operating system required to scale, designing processes, tools, and decision-making cadences.
- Own all People Operations processes and systems, optimizing for efficiency gains via automation, tech, and process redesign.
- Own the People tech stack, budget, and vendor relationships.
- Act as a trusted partner to the executive team and department heads, helping leaders drive team performance.
- Serve as the voice of the people upwards and the voice of the people team outwards.
Requirements
- 7–10 years of experience, with a mix of strategy work (e.g., management consulting, business operations, financial services) and start-up experience.
- Direct People and Talent-related experience preferred but not required.
- Strong people instincts and communication skills.
- Ability to influence Director, VP, and C-suite stakeholders.
- Strategic thinker who uses data and first principles to solve problems.
- Willingness to challenge mainstream thinking if it doesn’t work for Nourish.
- Operationally excellent, able to manage a high volume of moving pieces and competing priorities with strong attention to detail and organization skills.
- Ability to maintain momentum and clarity in a fast-paced environment.
- Highly collaborative and cross-functional, able to work effectively across departments.
- Energized by 0→1 and 1→10 work, enjoying building structure, momentum, and clarity in undefined spaces.
Skills
- People Strategy
- Operations Management
- Talent Density
- Employee Upskilling
- Manager Enablement
- Employee Retention
- Performance Management
- Culture Development
- Process Design
- Automation
- Tech Stack Management
- Budget Management
- Vendor Relationship Management
- Data Analysis
- First Principles Thinking
- Organizational Design
- Strategic Planning
- Cross-functional Collaboration
Location
- NYC-based
Work Type
- Full-time
- Hybrid (in-person ~3 days per week)
Experience Level
- 7-10 years
Benefits
- Insurance-covered care
About the Company
- Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience.
- Nourish is building a new system from the ground up to improve people’s health by making it easy to live a healthy lifestyle.
- Nourish is the country's largest dietitian-led metabolic health clinic, an AI-native digital health system matching patients with Registered Dietitians, physicians, medications, lab testing, and AI agents.
- Delivers insurance-covered care across all 50 states.
- Founded four years ago, completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.
- Raised a $100M Series C in 2026, bringing total funding to $215M.
- High bar for talent density as a competitive advantage.
- Looking for people who actively choose hard, ambiguous problems, run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without ego.
- Work is important, but the company is not self-important.
- Solving one of the hardest problems in the world, and the problem matters.
- Disproportionately rewards talent.