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About the Role
The Case Manager/Mental Health Counselor is responsible for delivering supportive case management services to HASA-funded residents within the Crystal Tower House Permanent Supportive Housing Program. This program provides long-term residential care and 24-hour support services for homeless men and women living with HIV/AIDS, aiming to maximize residents’ independence and ensure their physical and emotional security.
Responsibilities
- Maintain a caseload and provide regular case management services.
- Maintain resident records in compliance with agency and funding standards.
- Conduct and review assessments.
- Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency.
- Monitor and ensure residents are linked to healthcare providers.
- Provide counseling and crisis intervention as necessary.
- Assist residents in securing and maintaining benefits.
- Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA, and mental health programs.
- Facilitate groups and activities that promote health and independent living skills development.
- Monitor and assist residents with rent payments and budgeting.
- Conduct regular unit inspections.
- Educate residents about approaches to mental health.
- Compile resources on mental health information and treatment strategies.
- Attend ongoing training to enhance the services provided to the residents.
- Assist with completion of HASA’s weekly and monthly reports as well as any other relevant reports.
- Perform other duties as assigned.
Requirements
- Master’s Degree in Social Work or related field.
- At least one year of experience working with people who are homeless, living with HIV/AIDS, have substance abuse histories, or suffer from mental illness.
- At least 5 years of experience in the mental health field.
- Knowledge of benefits in the New York City Metro area, HIV/AIDS, psychiatric diagnoses, substance abuse, and mental health issues.
- Solid computer skills – internet, Microsoft Office, and charting database.
- Great organizational, writing, and communication skills.
Skills
- Clinical skills
- Communication abilities
- Organizational skills
- Writing skills
Location
- New York City
Work Type
- Full-time
Experience Level
- 1+ year of experience
- 5+ years of experience
Education Level
- Master’s Degree in Social Work or related field
- License in Clinical Social Work or Mental Health Counseling preferred
Salary/Compensations
- Competitive salary
Benefits
- Medical coverage
- Dental coverage
- Paid participation in a retirement plan
- Sick leave
- Vacation leave
- Discounted gym memberships
- Paid holidays
About the Company
- The Doe Fund's mission is to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity.
- The Ready, Willing & Able (RWA) program combines housing and supportive services with paid work training, career preparation, and occupational skills training.
- The Doe Fund's social enterprise model creates opportunities for paid, hands-on experience while delivering essential city services.
- The Doe Fund is a large nonprofit developer of permanent affordable and supportive housing.
- The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500.
- A significant portion of The Doe Fund's staff are graduates of their programs.
Equal Opportunity
- We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.