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About the Role
We’re hiring a versatile Product Marketing & Social Content Generalist to help define how Synthflow shows up in the market. You’ll sit at the intersection of Product, GTM, and Marketing, turning product developments, customer insights, and market trends into clear narratives and high-quality content. This is a hands-on IC role for someone with strong taste, sharp writing, and a genuine instinct for what works online.
Responsibilities
- Own Synthflow’s product and market narrative, translating product capabilities, launches, customer proof points, and market insights into clear positioning and messaging
- Build and run Synthflow’s social content engine, particularly LinkedIn, across company, founder, product, and customer stories
- Partner with Product and GTM on launches, sales narratives, customer stories, and enablement materials
- Create high-quality content across social, product announcements, campaigns, case studies, events, and lightweight PR
- Use market trends, customer feedback, and performance data to continuously improve our messaging and distribution
- Help build Synthflow’s wider brand and community presence across customers, partners, events, and the AI ecosystem
Requirements
- Excellent writing, editorial judgment, and storytelling skills, with the ability to make complex products clear and interesting
- Experience in B2B SaaS, AI, developer tools, fintech, or another fast-moving technology environment
- Strong instinct for social media and modern content distribution, particularly LinkedIn
- Builder mentality with the ability to turn ambiguous inputs into high-quality output without an established playbook
- Comfortable working directly with founders, Product, Sales, and technical teams
- AI-native working style, using AI to move faster while bringing strong original judgment and taste
- Product marketing experience with technical or enterprise products
- Experience with founder-led content, community, events, or PR
- Familiarity with voice AI, contact centers, or customer operations
- Experience building a social or content function from scratch
Skills
- Product Marketing
- Social Content Creation
- Content Strategy
- Storytelling
- Writing
- Editing
- B2B SaaS
- AI
- Developer Tools
- Fintech
- Social Media Marketing
- LinkedIn Marketing
- Content Distribution
- Brand Building
- Community Management
- Voice AI
- Contact Centers
- Customer Operations
Location
- Berlin
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Synthflow AI is an enterprise AI agent platform that unifies customer operations across voice, chat, and messaging.
- Our agents handle routine interactions at scale so teams can focus on high-value work.
- Over 20M hours of operations automated
- 60% more calls answered vs. non-AI operators
- 150M interactions handled
- 99.99% uptime
- Backed by Accel, Atlantic Labs, and Singular.
- Trusted by 1,000+ customers.
- Recognized as one of the most promising companies in Germany.
- Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.