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About the Role

Hotel Nikko San Francisco is seeking a Part-Time Banquet House Person responsible for setting up and breaking down banquet rooms, handling various service needs, and ensuring rooms meet hotel standards.

Responsibilities

Set up meeting and banquet rooms following written/verbal instructions and diagrams.
Transport equipment, including tables, chairs, glassware, and boxes, between storage and event rooms.
Provide requested service during meeting breaks and parties.
Break down meeting and banquet rooms after functions.
Transport supplies to appropriate storage or cleaning facilities.
Ensure rooms are cleaned according to hotel standards and procedures.
Maintain safety and cleanliness of the workstation.
Replenish silverware and linen to meet standards.
Inspect all equipment and report any problems.
Follow up to ensure problem correction.
Interact with supervisors, guests, and co-workers courteously.
Comply with supervisor's directions to ensure guest and staff satisfaction.
Attend to guest requests or complaints when appropriate, and inform supervisors of unresolvable issues.
Secure banquets equipment before, during, and after functions.
Lock or unlock rooms as requested by guests.
Sign keys in and out.
Perform duties as assigned.
Handle equipment, including china and glassware, carefully to avoid damage.
Participate in departmental and hotel-wide meetings.
Understand and comply with safety precautions for chemical use.

Requirements

Functional ability to communicate verbally and in writing to take food orders and ensure proper food is served.
Fluent in verbal and written English.
Ability to add and subtract two-digit numbers.
Ability to perform mathematical operations with units of measure, including dollars and cents.
Ability to follow written and verbal instructions.
Ability to handle equipment carefully to avoid breakage or damage.
Ability to understand and comply with safety precautions in the use of chemicals.
Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered.
Background check required for applicants working directly with at-risk populations.

Skills

Knowledge and ability to set up and breakdown meetings and banquet rooms.
Knowledge and ability to maintain state and federal health code standards.

Location

San Francisco - San Francisco, CA

Work Type

Part-Time
Hourly

Experience Level

One to two years of housekeeping, banquets, or other type of room setup experience in a first-class food service establishment.

Salary/Compensations

$29.00 - $34.00 Hourly

Benefits

Zero-deductible Medical Plan (After 1 year of service)
Pre-Tax Commuter and Parking Benefits
Chiropractic and Acupuncture Services
PTO
Flexible Spending Account (FSA)
Floating Holidays
401K Matching Program
Birthday Pay
2% Company Profit Sharing
Sick
Friends & Family Rates at Nikko/Okura Hotels
Reciprocity Rates at Participating Hotels
Employee Discounts in ANZU and Feinstein’s at the Nikko
Free Employee Dining Room Meals
Free Uniform Laundry
Locker Room with Showers
Employee Computer Access for Web Browsing and Printing
Fitness/Gym Reimbursement
Employee Job Referral Program
Employee Recognition Programs and Employee Appreciation Events
Discounts on Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes

About the Company

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets.
Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun.
We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests.
Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area.
Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Equal Opportunity

Hotel Nikko is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.