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About the Role

The Resource Person (RP) has primary day-to-day responsibility for patient care, safety, and quality of experience for patients and staff, as well as flow outcomes within the patient care area. The RP provides clinical leadership in planning, implementing, and evaluating care, adhering to professional standards and the hospital's mission, vision, and values. This role contributes to the Humber River Strategy and promotes patient- and family-centred engagement.

Responsibilities

Ensures accurate and complete communication regarding patient issues from shift to shift.
Assists manager/educator in identifying areas of clinical practice needing development.
Ensures a safe environment for patients, visitors, and staff.
Ensures appropriate follow-up of issues from previous shifts, including patient/family concerns, incidents, and changes in patient acuity.
Maintains general awareness of plans of care for all patients.
Works flexible hours, potentially including weekends.
May have patient assignments in consultation with staff, ensuring assignments are based on patient needs and staff capabilities.
Adjusts staffing and assignments throughout the shift as required and anticipates future adjustments.
Acts as a clinical resource to staff.
Facilitates effective communication among interdisciplinary team members.
Reports problems affecting patient care or the unit to the manager.
Delivers direct patient care as required.
Ensures patient care plans reflect current patient status.
Facilitates interdisciplinary team planning for patients.
Monitors Command Centre Tiles to ensure responsiveness to patient clinical status and flow.
Encourages staff participation in rounds with physicians.
Shares information with other interdisciplinary team members.
Ensures discharge planning is conducted efficiently and effectively using hospital and community resources.
Facilitates patient transfers within the hospital or to other facilities.
Collaborates with Resource Persons on other units regarding patient transfers and clinical issues.
Attends daily bed allocation meetings.
Communicates with Command Centre and Patient Flow Manager to facilitate patient flow.
Engages in continuous learning activities and shares information with colleagues.
Assists Manager/Clinical Practice Leader in identifying staff educational needs.
Co-ordinates staff attendance at in-services.
Shares nursing knowledge and expertise with staff through incidental teaching.
Collaborates with nursing staff and interdisciplinary team members to ensure patient teaching programs are implemented.
Identifies the need for patient education resources/materials.
Participates in nursing education programs by collaborating with Manager/Clinical Practice Leader and instructors to identify preceptors and appropriate patient assignments for students/orientees.
Facilitates orientation of orientees/students.
Assigns staff to attend mandatory in-services.
Informs manager of any relevant issues related to patients, families, or staff.
Leads daily Patient Quality & Safety Huddles with the interdisciplinary team.
Ensures staff provide factual, timely information/documentation to Manager regarding patient/staff incidents or equipment malfunction.
Ensures equipment on the unit is maintained in good working order.
Participates in Continuous Quality Improvement.
Ensures safety issues are dealt with promptly by initiating maintenance requisitions.
Assists Manager with staffing, ensuring appropriate composition of staff to meet patient care needs.
Performs other duties as assigned by the Manager.

Requirements

Registered with the College of Nurses of Ontario in good standing.
Maintains current speciality certifications for related clinical area.
BCLS certification or equivalent.
Two years recent/related experience in clinical specialty or equivalent education and experience within the last five years.
Related CNA Certification, specialty certification (if appropriate) from accredited program preferred.
Leadership experience.
An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Skills

Clinical leadership
Patient care
Communication
Interdisciplinary collaboration
Patient and family-centred care
Continuous learning
Staff education
Quality improvement
Patient flow management
Discharge planning

Location

Hennick Humber Hospital

Work Type

Full Time
12-hour days full time rotation

Experience Level

Two years recent/related experience in clinical specialty or equivalent education and experience within the last five years
Leadership experience

Education Level

Baccalaureate degree in Nursing preferred

Salary/Compensations

$45.49 - $63.32

About the Company

Humber River Health is North America’s first fully digital hospital, committed to changing healthcare through technology and clinical expertise.
Serves a community of 850,000 residents in North West Toronto.
Key initiatives include Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team.
Formally affiliated with the University of Toronto and Queen’s University, committed to becoming a community academic hospital.
Research Strategy is framed by Clinical Excellence, Optimizing Care through Technology, and Community Connection.
Recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
Supports employees through evidence-based leadership and a culture of staff, physician, and volunteer engagement.
Member of the Toronto Academic Health Science Network (TAHSN) with deep involvement in research and academic collaboration.
Dedicated to high-quality patient care, demonstrating values of compassion, professionalism, and respect.

Equal Opportunity

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
Fosters a culture where everyone feels respected, valued and empowered to contribute.
Welcomes applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
Accommodations are available throughout the recruitment process and employment.