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About the Role
The Applications Engineer acts as a technical liaison between customers, sales, product development, and operations. This role focuses on delivering customized solutions by understanding complex requirements, configuring tools, and providing technical support throughout the sales cycle to ensure successful product deployment and performance.
Responsibilities
- Oversee the full lifecycle of application and AI solution development.
- Gather and understand complex business requirements.
- Design and configure architecture to support requirements.
- Test software or hardware applications to meet customer specifications.
- Deploy, optimize, and maintain solutions.
- Collaborate with cross-functional teams to evaluate customer needs and recommend solutions.
- Facilitate technical presentations and product demonstrations.
- Provide application support before, during, and after the sales phase.
- Serve as a primary point of contact for technical inquiries.
- Conduct product training sessions.
- Troubleshoot and resolve technical issues during deployment and operational phases.
- Document requirements, configurations, and application workflows using NFI’s document management system.
- Ensure new document releases follow proper version control and approval processes.
- Stay current with emerging technologies, industry trends, and competitor offerings.
- Enhance code quality, performance, and engineering efficiencies.
- Contribute feedback to product development teams for roadmap and feature enhancements.
Requirements
- Bachelor’s degree in Engineering (Mechanical, Electrical, Software, Computer Science, or related field).
- Master’s degree preferred.
- 3+ years of experience in an application engineering, technical support, or solutions engineering role.
- Strong understanding of system integration, APIs, and application design principles.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects and prioritize effectively.
- Customer-focused mindset with demonstrated ability to translate technical details into business value.
Skills
- Python
- C++
- JavaScript
- MATLAB
- CAD
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's degree
- Master's degree
About the Company
- The Applications Engineer position is within Distribution Engineering Solutions (IDS) and interfaces closely with Product and Solutions Design Teams, IT, and DSIT.
Equal Opportunity
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
- LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.