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About the Role
We are looking for an Associate Creative Director to set and lead the account's creative direction, delivering externally recognized creative work that drives commercial growth and expands the account. You'll also work closely with our Chief Creative Officer, VP of Clients, and Strategy Director to support pitch activity and win new business.
Responsibilities
- Set the standard for best-in-class creative work; oversee client work from ideation and pitch to execution and delivery, always linking back to the brief and the business plan across all levels of deliverable.
- Lead pitches and client presentations, bringing in new work from existing and new clients through great creative, client relations, and establishing Born Social as a strategic partner.
- Own the creative output on accounts and establish a culture of creative excellence with the Creative Team.
- Create case studies, thought leadership and showcase work.
- Lead, mentor and build confidence and capability across the creative team.
- Provide leadership, modeling the culture and values of the department.
Requirements
- At least 7+ years of experience in a conceptual creative or creative strategy role, with strong social experience.
- Track record of pitching and delivering industry-leading creative campaigns, rooted in cultural relevance and social insights.
- Experience working with and delivering creative direction and campaign ideation for big-name global brands.
- Confident decision-maker and able to creatively problem-solve to course-correct quickly and clearly.
- Impressive deck creation and presenting skills.
- Experience working on integrated work that spans both media and creative with a social-first lens.
- Ideally, experience working on non-profit brands and an understanding of the category.
Skills
- Social experience
- Creative strategy
- Conceptual creative
- Pitching
- Creative campaigns
- Cultural relevance
- Social insights
- Creative direction
- Campaign ideation
- Decision-making
- Creative problem-solving
- Deck creation
- Presenting skills
- Integrated work
- Social-first lens
Location
- NEW YORK CITY, USA
Work Type
- Hybrid Working
Experience Level
- 7+ years
Salary/Compensations
- $135,000 to $150,000
Benefits
- 20 days vacation a year + 12 public holidays
- Full Paid Medical Insurance (including dental and vision)
- Annual performance bonus
- 401k matching plan
- Gym Membership contributions
- Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
- Free home office chair and screen
- Quarterly team offsites / Regular socials
- Free Citibike membership
- Recruitment referrals bonus
- Agile working policy
About the Company
- Born Social is a social-first creative agency that brings brand building into the social era.
- We have a track record of delivering transformation for iconic brands like Guinness, Ford, and Barclays, led by our team of social natives and brand experts, underpinned by technology.
- Backed by the strength of a brilliant business that's proudly B-Corp certified, we're consistently recognised as one of the best places to work.
- We’re part of Croud, a global, full-service digital marketing business.
- Croud and Born Social bring together distinct creative and performance specialisms.
- We’re now entering the next stage of our journey: becoming a more integrated business, with shared functions and ways of working, while protecting the specialist expertise that makes each part brilliant.
- Excitingly, we have just won our first integrated retainer in the States with a non-profit movement launched for the country's 250th anniversary in 2026 to reignite genuine community contribution.
- This work reflects our values as a business, and we're looking for passionate people to bring it to life.
- No Grit No Pearl is our creative mantra – a single-minded statement of intent that defines how we get to great work and the standard we hold ourselves to.
- Our values aim to pinpoint the magic ingredients for us at our best.
- Born Social is proud to be part of Croud.
- Together we are a global, full service media, creative and data agency.
- We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.
Equal Opportunity
- We celebrate different ideas, perspectives, and backgrounds here at Born Social.
- As an equal opportunities employer, we believe in the power of an inclusive and representative team.
- We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
- We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.
- Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, ethnicity, age, disability or sexual orientation.
- All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.