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About the Role
The HR Administrator is the operational backbone of the Flatpay UK People team, keeping onboarding, records, and employee queries running accurately at pace.
Responsibilities
- Coordinate end-to-end onboarding logistics for up to 100 new starters per month, including accommodation, catering, and travel for multi-day cohort programmes.
- Create and configure new starter profiles on Personio ahead of day one, ensuring all data is accurate, complete, and compliant.
- Collect and verify pre-employment documentation, including right to work, signed contracts, and new hire information.
- Draft and issue contract variation letters for role changes, promotions, salary adjustments, and department transfers, with same-day HRIS updates.
- Process leavers in Personio, coordinating with payroll to ensure accurate final pay and completing all off-boarding steps on time.
- Serve as first point of contact for standard employee queries, providing clear, accurate answers grounded in the Employee Handbook.
- Maintain onboarding trackers, employee records, and people data accurately across the full employee lifecycle.
Requirements
- 1 to 2 years of administrative experience in a fast-paced environment.
- Demonstrably organised and detail-focused, able to give examples of managing high-volume, time-sensitive tasks accurately.
- Confident using systems and technology.
- Fluent in English.
- Right to work in the UK (visa sponsorship not offered).
Skills
- Exceptional organisation and attention to detail.
- Comfortable managing high volumes simultaneously.
- Clear, professional communicator, written and verbal.
- Confidence to give employees straightforward answers on policy and process.
- Comfortable working to tight deadlines in a fast-moving, high-growth environment.
- Calm under pressure.
- Able to prioritise without dropping the ball.
- Collaborative and reliable.
- Prior HRIS experience (Personio, HiBob, or similar) is a plus but not essential.
- HR experience is an advantage but not required.
Location
- London, White City
Work Type
- Onsite
Experience Level
- 1-2 years administrative experience
About the Company
- Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK.
- At Flatpay, how we work matters as much as what we achieve.
- Happy Humans - We bring energy to our work and create teams people enjoy being part of.
- No Assholes - We perform at a high level while treating colleagues and customers with respect.
- It's Our Business, Own It - Everyone takes responsibility and manages their work like it's their own business.
- Start With No - We challenge ideas, think commercially and focus on what truly creates value.
- Sky-High Ambitions - We set bold goals and expect people to keep raising the bar.
- The Best Argument Wins - Titles don't decide outcomes. We debate openly to reach the best decisions.