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About the Role

Charlie Health is a rapidly growing healthcare startup dedicated to connecting people with life-saving mental health treatment. The Outreach team is crucial to the business, possessing deep knowledge of the product, partners, and patients. In this role, you will build relationships with clinical partners, provide resources to those struggling with mental health, and champion Charlie Health to ensure broad access to programs. This challenging yet rewarding position offers significant responsibility, collaboration with ambitious colleagues, and opportunities for career growth and competitive benefits.

Responsibilities

Develop and operationalize GTM strategy for efficient new market penetration
Create, build, and manage relationships with referral sources across priority markets
Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
Design strategies to better support and engage referral partners across different channels
Deepen Charlie Health’s penetration across existing partnerships
Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

Must be based in Rochester, NY
Must be fluent in English
1-4 years proven sales experience; owning & overachieving KPIs is a plus
Experience working with or selling to healthcare organizations is a plus
Ability to travel locally with reliable transportation & valid driver's license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners
Ability to energize, advise & persuade senior corporate personnel
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Experience with Microsoft Office, Salesforce & Zoom is a plus

Skills

Sales
Relationship building
Project management
Microsoft Office
Salesforce
Zoom

Location

Rochester, NY

Work Type

Full-time
Onsite

Experience Level

1-4 years

Salary/Compensations

$65,000 - $80,000 per year
Uncapped performance-based bonus

Benefits

Comprehensive benefits for full-time, exempt employees

About the Company

Charlie Health is dedicated to connecting people with life-saving behavioral health treatment, addressing barriers to care such as limited options, long wait times, and lack of personalization.
Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection.
We focus on people with complex needs, expanding access to meaningful care and driving better outcomes from home.
As a rapidly growing organization, we are redefining behavioral health treatment and reaching more communities.

Equal Opportunity

Charlie Health values being an Equal Opportunity Employer and strives to cultivate an environment where individuals can be their authentic selves.
We believe every team member should feel supported and belong, valuing diverse perspectives to provide essential mental health and substance use disorder treatments.
Applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.