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About the Role
The People Advisor will work with and report directly into the People Manager, providing a proactive, empathetic, and accurate HR service in generalist HR, ER case work, and project work. The focus of this role will be to support the organization with Employee Relations and positively influence employee engagement.
Responsibilities
- Review of right to work documentation and compliance, escalating any issues
- Conduct monthly audit checks for expiring visas and documents, along with government checks to confirm working status
- Monitor existing core processes and procedures to ensure all functions receive a high standard of service, and suggest better ways of working
- Ensure all employees receive Welcome to the team chat and a 90-day Coffee Chat and thereafter on a regular basis
- Support GMs in the facilitation of quarterly roundtables and provide feedback to People managers with recommendations on next steps
- Ensure all sites have a calendar of employee events and initiatives in place to recognise and reward employees
- Support and advise managers on the probation process
- Support in the delivery of disciplinaries, note taking and holding investigations
- Ensure all non-management receive an Exit Interview and feedback is shared on a monthly basis with General Managers and Head Chefs and Support office
- Maintaining and managing the House Hero initiatives between regions
- Working closely with the People Manager to support and manage employee relations cases such as Performance Management, Absence Management, capability, grievance and disciplinary
- Stakeholder management with Floor managers and wider operation team
- Play a critical role by effectively establishing and nurturing relationships with all employees as well as measuring and monitoring those relationships to determine whether objectives are being met
- Support the recruitment function by attending the weekly meeting and providing guidance and assistance where possible
- Maintenance of Greenhouse adverts and working with sites to fill vacancies
- Review and own the internal movement process for employees requesting to transfer from sites, or stepping into a new role
- Mapping any internal development requirements with the Diversity, Learning and Inclusion teams
Requirements
- Experience of working with low level and complex ER cases
- Intermediate level proficiency of Microsoft Office
- Excellent written and oral skills in English - Minimum GCSE C level
- ER Case work experience
- Strong IT and numeracy skills with experience in using Microsoft Word, Excel, Powerpoint and Outlook
- Ability to switch between a variety of tasks
- Efficient and proactive along with high attention to detail
- Able to work well under pressure and in a fast-paced environment
Skills
- Employee Relations
- Performance Management
- Recruitment
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
Education Level
- CIPD qualified – Level 3 / 5 or working towards qualification (desirable, not essential)
- Minimum GCSE C level in English
Benefits
- Soho Friends Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
About the Company
- Soho House is a fast-moving business.