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About the Role

This position is part of the Director of Residential Services administration, working collaboratively to oversee Certified and Uncertified programs. The role is responsible for the continued management, development, and performance improvement of GHV’s Residential Programs, ensuring quality services are implemented in accordance with Gateway’s policies, procedures, and governing bodies. The Director also provides assistance in developing new residential programs and functions as a Qualified Mental Health Professional/Qualified Intellectual Disabilities Professional (QMHP/QIDP) as needed, offering backup support to the VP of Residential Services.

Responsibilities

Assist in planning, developing, directing, backing up, and evaluating all residential rehabilitation programs.
Make recommendations to the VP of Residential Services for programmatic expansion needs.
Recruit, develop, supervise, and evaluate Residential Managers and programmatic staff.
Plan for effective and efficient learning opportunities for Residential staff.
Ensure reporting and certification compliance with OPWDD, OMH, Medicaid, HUD, and other regulatory bodies.
Delegate associated duties and preparation to responsible residential management staff.
Support the Vice President in the creation and management of budgets for residential programs.
Develop and manage direct reports and their senior counselors in budget development.
Ensure adherence to Finance policies and procedures for all fiscal matters.
Act as a backup for the Director of Residential Services peer during absences and cross-team processes.
Ensure all program/regulatory documentation is provided and compliant monthly.
Oversee maintenance needs of residential facilities and vehicle maintenance.
Delegate site-specific responsibilities to appropriate residential management staff.
Represent GHV’s Residential Services at local, regional, and statewide meetings.
Participate in committees and management meetings as required.
Function as Ulster, Columbia, Greene, Albany, and Dutchess County liaison.
Attend Residential Planning, ACL Workgroup, ACL Regional Meetings, and others as assigned.
Perform public relations duties in conjunction with the VP.
Facilitate and lead departmental training, Satisfaction Survey, and monthly managers, Quality Assurance, and Health/Safety team meetings.
Ensure minutes and follow-up items are addressed promptly.
Ensure all staff attend required training sessions.
Participate in required meetings including SPOA, Movement, Incident Review, Health and Safety, Management Meetings, agency high risk, and Length of Stay.
Ensure implementation, management, and quality improvement plans for Residential Services.
Work with the VP of Residential Services to submit quality indicators, benchmarks, and reports.
Develop and implement each program’s policies and procedures systems.
Hold leadership staff accountable for understanding and using the model.
Ensure staff are knowledgeable of all applicable regulations and laws.
Complete all requested quarterly, health/safety, LGU, and grant reports in a timely manner.
Provide a supportive environment and function as a role model.
Create a therapeutic and safe environment for residents and staff.
Collaborate with the Nursing Department to ensure compliance for all applicable programs.
Maintain a work environment in a clean, organized, and safe manner.
Investigate serious incidents for root causes and use events for systems improvement and staff development.
Ensure all accidents are promptly reported to the immediate supervisor and Human Resources.
Be familiar with the Safety and Health Accident Prevention Program and abide by all safety and health rules, work practices, and regulations.
Ensure all accidents are thoroughly investigated and properly documented.
Ensure direct reports supervise and evaluate employee health and safety performance.
Ensure staff know what to do in the event of an emergency.
Ensure Residential staff are competent in recognizing and managing potentially dangerous situations.
Report near misses and incidents as required by regulation and safety standards of practice.
Understand and adhere to Gateway Hudson Valley’s Corporate Compliance Policy and Standards of Conduct.
Keep abreast of all pertinent federal, state, and Gateway Hudson Valley’s regulations, laws, and policies.
Ensure staff is knowledgeable of all applicable regulations, laws, and policies.
Be available for emergency contact via cell phone.
Attend conferences for training and professional growth as approved.
Perform other duties as may be assigned by immediate supervisor or other individuals from the GHV leadership team.

Requirements

Bachelor’s degree in human services or related field with 4 years of human services experience inclusive of 2 years of supervisory experience.
Associate’s degree in human services or related field with 6 years of Human Services experience inclusive of 3 years of supervisory experience.
High School Diploma with 8 years of human services experience inclusive of 3 years of supervisory experience.
Must have a valid NYS Driver’s License.
Background checks are required.

Skills

In depth knowledge of OMH, OPWDD, Medicaid, and HUD regulations

Location

Corporate Headquarters - Kingston, NY

Work Type

Full Time

Experience Level

4 years of human services experience
2 years of supervisory experience
6 years of Human Services experience
3 years of supervisory experience
8 years of human services experience
3 years of supervisory experience
3 years of experience in an OPWDD program

Education Level

4 Year Degree
Bachelor’s degree in human services or related field
Associate’s degree in human services or related field
High School Diploma
Master’s degree in human services or related field

Salary/Compensations

$75000.00 - $81000.00Salary/year
$75,000 annually

Benefits

Medical
Dental
Life Insurance
403(b) Retirement
Holidays
generous PTO

About the Company

When you work for Gateway Hudson Valley, you make a difference in people’s lives.
Our Vision: To be a leader in supporting individuals as they strive to achieve a hopeful, satisfying, active, and contributing life.

Equal Opportunity

We are an EEO/AA employer.