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About the Role

The Sales Consultant is responsible for promoting the Company’s products and services by building relationships with new and existing customers to become their most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques to maintain and grow sales of various products to hotels, management groups, and other markets within an assigned territory. The primary focus is to help customers succeed while achieving sales and profit goals. Sales Consultants receive a base salary with the opportunity to earn quarterly bonuses based on KPI achievement.

Responsibilities

Maintain and identify new sales opportunities within prospective and existing accounts.
Make sales calls and presentations to develop and maintain solid customer relationships to increase sales and category penetration.
Utilize consultative selling techniques, product knowledge, ROI, system tools (Phocas, GForce, Salesforce.com), and sales training resources to target new prospects and market growth opportunities.
Continuously manage assigned accounts and take corrective action to maintain and improve the customer experience.
Regularly consult with assigned accounts regarding new products, services, company changes, holiday schedules, product pricing, and new opportunities.
Immediately notify management if an existing account is in jeopardy or issues remain unresolved.
Work with Accounts Receivable to ensure customers pay invoices within agreed-upon terms.
Interact and communicate with various internal departments to provide vital customer servicing information.
Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, and files.
Coordinate with other departments to meet or exceed customer expectations.
Accurately forecast sales results and trends for a specific territory or group of accounts.

Requirements

Bachelor’s degree in Sales, Marketing or Business preferred.
3 - 5 years sales experience with a proven record of sales success and history of accomplishments.
Experience in hospitality or supply/distribution sales preferred.
Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
Experience with trip planning, territory routing, and account prioritization preferred.
Excellent communication (verbal and written), interpersonal, and professional interactive skills.
Ability to communicate clearly via email and phone and effectively present information.
Capable of working with others in a proactive and constructive manner.
Excellent organizational and project management skills, including planning, prioritizing, and executing multiple initiatives autonomously while shifting priorities as necessary.
Strong in-person presentation, negotiation, and closing skills with customers and prospects.
Ability to think creatively and be solution-driven.
Active listening skills to understand and interpret solution-driven selling.
Aptitude for processing information and incorporating feedback for interactive business conversations.
Capacity to convey ideas effectively and sell a variety of products.
Professional demeanor, vibrant personality, and ability to instill trust.
Goal-oriented and driven self-starter who can work within a team environment.
Familiarity with general finance concepts is required.
Respond promptly to customer needs.
Solicit customer feedback to improve service.
Identify and resolve problems in a timely manner.
Gather and analyze information skillfully and develop alternative solutions.
Willingness to make decisions.
Sound and accurate judgment.
Make timely decisions.
Ability to approach others in a tactful manner.
React well under pressure.
Accept responsibility for own actions.
Follow through on commitments.
Exceptional work habits, including punctuality and consistent attendance.
Ensure work and customer requirements are covered when absent.
Computer literacy, including familiarity in handling and maintaining a customer database.
Skills include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation.
Familiarity with analytical software tools and CRM systems.
Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
Frequently required to sit and reach with hands and arms.
Occasionally lift and/or move up to 20 pounds.
Requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows.
Must maintain a valid driver license and provide proof of current automobile insurance coverage.
If working remote, must have reliable internet connection and required software.
Must have a dedicated workspace free of distractions.

Skills

Consultative selling
Relationship building
Sales forecasting
Product knowledge
ROI analysis
Phocas
GForce
Salesforce.com
Customer relationship management
Communication (verbal and written)
Interpersonal skills
Professional interactive skills
Presentation skills
Negotiation skills
Closing skills
Creative thinking
Problem-solving
Active listening
Microsoft Office 365 (Word, Excel, Power Point, Outlook)
Internet navigation
Analytical software tools
CRM systems

Location

US-NY-New York

Work Type

Outside sales
Remote (if applicable)

Experience Level

3-5 years sales experience

Education Level

Bachelor’s degree in Sales, Marketing or Business preferred

Salary/Compensations

$69,225.00 - $103,840.00

Benefits

Eligibility to participate in the Company's Incentive Plan.
Access to Sysco’s Benefits information via https://SyscoBenefits.com

About the Company

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of experience serving diverse markets worldwide.
Guest Worldwide includes Guest Supply®, Gilchrist & Soames, and Manchester Mills.
Guest Worldwide provides products to more than 25,000 hotels in over 100 countries.
Guest Worldwide is a wholly owned subsidiary of Sysco, a global leader in foodservice distribution.
Sysco employs thousands of employees worldwide and is home to the 13th largest sales organization in the world.
Learn more by visiting www.guestworldwide.com
Sysco is the global leader in foodservice distribution with over 71,000 colleagues and a fleet of over 13,000 vehicles.
Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Sysco offers colleagues the opportunity to grow personally and professionally, contribute to the success of a dynamic organization, and serve others.
Sysco is at the heart of food and service.

Equal Opportunity

Applicants must be currently authorized to work in the United States.
Sysco is a proud Equal Opportunity and Affirmative Action employer.
Sysco considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.