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About the Role
The Compliance Consultant provides essential compliance support to Manulife's Canada Retirement business, a key part of its Canadian Wealth and Asset Management division. This role requires a proactive individual to interpret and apply legislation within the Canadian pension and investment regulatory landscape, identify risks, conduct regulatory analysis, review contracts, and manage regulatory change implementation.
Responsibilities
- Act as the compliance lead on digital transformation initiatives, providing guidance on technical legislative requirements and reviewing controls to mitigate regulatory risk.
- Analyze legislative and regulatory changes, assess business impacts, and provide guidance for timely implementation and compliance.
- Respond to complex business partner inquiries, offering solutions that balance business needs and regulatory requirements.
- Serve as a Subject Matter Expert for legislative and regulatory requirements impacting Canada Retirement, including responding to regulatory inquiries.
- Review external communications and marketing materials for compliance with regulatory and policy requirements.
- Review contracts and contractual templates for compliance with regulatory requirements.
- Review regulatory documentation, including specimen plans, plan texts, Canada Revenue Agency forms, and related materials.
- Review requests for proposals (RFPs) for compliance with regulatory and policy requirements.
- Develop, implement, and maintain legislative tools to guide business partners on applicable requirements.
- Provide training to business partners on legislative requirements and regulatory compliance management concepts.
- Assist with quarterly and ad hoc reporting as required.
- Develop, enhance, and maintain internal compliance department policies and procedures.
Requirements
- Minimum of 3-5 years of experience in compliance.
- Experience with the life insurance industry and pension-related products.
- Understanding of complex regulatory requirements and their application to business products and initiatives.
- Experience in regulatory compliance management and issues management.
- Experience providing compliance support on technical inquiries, projects, and initiatives, including identifying risks, controls, and solutions.
- Ability to think critically through complex problems and scenarios.
- Ability to work independently within a small team environment.
- Experience working in an agile environment and providing guidance with quick turnaround times.
- Experience with contractual reviews and developing/amending contractual templates.
- Experience with detailed legislative analysis, interpretation, and implementation.
Skills
- Compliance
- Life insurance industry
- Pension related products
- Regulatory compliance management
- Issues management
- Critical thinking
- Contractual reviews
- Legislative analysis
- Legislative interpretation
- Legislative implementation
- Risk identification
- Control identification
- Solution development
- Agile environment
- Digital transformation
- Investment experience (asset)
- Technical/digital experience (asset)
- Bilingual in English and French (asset)
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 3-5 years
Salary/Compensations
- $73,725.00 CAD - $122,875.00 CAD
Benefits
- Opportunity to learn and grow career.
- Flexible environment supporting well-being and inclusion.
- Support in shaping the future.
- Health, dental, mental health, vision coverage.
- Short- and long-term disability, life and AD&D insurance.
- Adoption/surrogacy and wellness benefits.
- Employee/family assistance plans.
- Retirement savings plans (pension and global share ownership plan with employer matching).
- Financial education and counseling resources.
- Generous paid time off program including holidays, vacation, personal, and sick days.
- Full range of statutory leaves of absence.
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- Manulife is an Equal Opportunity Employer.
- Manulife/John Hancock embrace diversity and strive to attract, develop, and retain a diverse workforce.
- Foster an inclusive work environment that embraces the strength of cultures and individuals.
- Committed to fair recruitment, retention, advancement, and compensation.
- Administer all practices and programs without discrimination.
- Priority to remove barriers and provide equal access to employment.
- Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- Information shared during accommodation request process will be stored and used in a manner consistent with applicable laws and Manulife/John Hancock policies.
Equal Opportunity
- Manulife is an Equal Opportunity Employer.
- At Manulife/John Hancock, we embrace our diversity.
- We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.