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About the Role
Canada Life is building a centralized Business Project Management Office (BPMO) to enhance business-led change delivery. This role leads the day-to-day execution and maturity of a high-performing business analysis practice, translating business needs into actionable requirements and outcomes for various initiatives.
Responsibilities
- Lead and develop a team of Business Analysts, setting clear expectations for quality, consistency, and delivery.
- Implement and continuously improve business analysis frameworks, standards, tools, templates, and ways of working.
- Build a strong Business Analysis community of practice through coaching, mentoring, knowledge sharing, and capability development.
- Support the effective deployment of Business Analysts to initiatives while maintaining alignment to the enterprise Business Analysis practice.
- Oversee business analysis activities across assigned programs and projects, including requirements elicitation and documentation, process design and improvement, and solution validation and acceptance.
- Oversee business testing activities across assigned programs and projects, including test case documentation, test execution, and defect management.
- Lead BA intake, discovery, and shaping activities to improve the quality of work entering the portfolio.
- Provide mobilization support to key initiatives by defining Business Analysis scope, approach, deliverables, and resourcing needs.
- Ensure effective requirements management and traceability across the delivery lifecycle.
- Support post-implementation reviews and the design of Day 2 operating models, including roles, processes, controls, and hand-offs required for sustainable operations.
Requirements
- 12-15 years of progressive Business Analysis experience, including experience leading teams or a significant Business Analysis function in a large, complex, and preferably regulated environment.
- Demonstrated experience implementing or maturing Business Analysis practices, standards, and ways of working in a matrixed organization.
- Strong people leadership, coaching, and stakeholder management skills.
- Excellent communication and facilitation skills, with the ability to translate complex business needs into clear, actionable requirements.
- Experience working across strategy, portfolio, and delivery layers and collaborating with both business and technology partners.
- Demonstrated ability to work through ambiguity, influence without direct authority, and support organizational change.
- Experience contributing to business case development, outcome measurement, and initiative prioritization discussions.
- Understanding of Agile, hybrid, and traditional delivery lifecycles.
- Experience in a regulated environment; financial services experience is preferred.
Skills
- Business Analysis
- Team Leadership
- Coaching
- Stakeholder Management
- Communication
- Facilitation
- Requirements Elicitation
- Requirements Documentation
- Process Design
- Process Improvement
- Solution Validation
- Solution Acceptance
- Test Case Documentation
- Test Execution
- Defect Management
- Agile
- Hybrid Delivery
- Traditional Delivery Lifecycles
Location
- Canada
Work Type
- Permanent
- Full Time
- Hybrid
Experience Level
- 12-15 years of progressive Business Analysis experience
- Experience leading teams or a significant Business Analysis function
Education Level
- University degree in business, technology, or related field
- CBAP, PMI-PBA, Agile/Scrum, or Lean Six Sigma certifications are considered assets
Salary/Compensations
- $121,200 - $171,200 annually
Benefits
- Career Development opportunities
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- A $5,000 mental health benefit
- In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
About the Company
- Canada Life is united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Equal Opportunity
- We’re committed to removing barriers and ensuring equal access to employment.
- Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
- All information provided will be handled in accordance with applicable laws and Canada Life policies.
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.