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About the Role
Provide operational support for the management of Global Benefits Management (GBM), associated insured employee benefits, and ad hoc tasks for internal and external parties. This role suits an individual with strong organizational and coordination skills, a good understanding of insured employee benefits, comfort in a client-facing role, and a desire to work in a collaborative environment.
Responsibilities
- Support the implementation and ongoing management of GBM appointments and maintain client satisfaction, ensuring key activities are completed and internal / external parties are aligned.
- Ensure GBM Rules of the Road (governance document) are adhered to by local brokers.
- Provide renewal directions / compile project timelines for local brokers and clients.
- Outline data / reporting expectations to local brokers and clients.
- Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms, where required.
- Peer review tasks completed by Centre of Excellence and send deliverables to clients.
- Support with sales opportunities and demonstration of our policy tracking and inventory platforms.
Requirements
- Previous experience in the Insurance, Financial Services or Employee Benefits sectors, working with multinationals.
- Proficient with MS Word, PowerPoint and Excel.
- Experience in process building, best practices and/or efficiency projects.
- Strong oral, written communication and presentation skills.
- Good analytical skills and strong attention to detail.
- Ability to work within a global team environment.
- Strong self-starter, fast learner, quality conscious and committed to deadlines.
- Strong teamwork skills combined with the ability to work independently with minimal supervision.
Skills
- MS Word
- MS PowerPoint
- MS Excel
- Process building
- Best practices
- Efficiency projects
- Oral communication
- Written communication
- Presentation skills
- Analytical skills
- Attention to detail
- Teamwork
- Independent work
- Global benefits management
- Insured employee benefits
- Account management
- Benefit renewals
- Flexible Benefits platform providers
- Language skills
Location
- London
Work Type
- Hybrid
- Flexible working
Experience Level
- Mid-level
Benefits
- 25 days holiday, with the option to buy or sell up to 5 days per year
- Excellent pension contributions
- Private health insurance
- Employee assistance program
- A range of lifestyle benefits
- Volunteering opportunities
- Employee network programs
About the Company
- Global Benefits Management (GBM) allows multinational organisations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals, global co-ordination, technology, governance and consulting.
- Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Equal Opportunity
- Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.