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About the Role
This role involves building tools and systems that enhance the efficiency and problem-solving capabilities of the entire company, moving beyond traditional product development to address foundational issues and invent novel solutions.
Responsibilities
- Decide what should exist, identifying and framing high-leverage problems for technical direction.
- Build solutions end-to-end, from whiteboarding and prototyping to architecture and production.
- Build with AI as a first-class tool, extending an in-house agentic AI platform.
- Replace bottlenecks by re-architecting risky, manual pathways into secure, self-service tools.
- Multiply the organization's impact by creating platforms, patterns, and standards for other engineers.
- Make work legible by socializing designs and defending architectures to various stakeholders.
- Own shipped work, including event-driven on-call responsibilities.
Requirements
- A track record of shipping tools and platforms that others depend on and that existed before you built them.
- Ability to reverse-engineer and understand complex, cross-team systems.
- Fluency with LLMs, agents, and self-hosted models, with judgment on their leverage.
- Demonstrated ability to make engineers materially better through mentorship or platform creation.
- Strong, general engineering ability, including full-stack and production-quality development.
- Ability to identify and address normalized bottlenecks.
- Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
- Strong proficiency in backend and scripting languages (C#, Go, Python).
- Experience building and consuming APIs at scale.
- Knowledge of containerized applications and cloud-native environments.
- Advanced experience with Grafana, Splunk, and telemetry pipelines.
- Familiarity with public cloud platforms (AWS, GCP, Azure).
- Experience designing self-service tools for observability data access.
- Strong troubleshooting skills across OS, app, and network layers.
- Knowledge of Microsoft Internet Information Services and/or NGINX websites.
- Knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS.
- Fluent written and oral communication in English.
- Authorized to work for any employer in the U.S.
Skills
- C#
- Go
- Python
- API development and consumption
- Containerized applications
- Cloud-native environments
- Grafana
- Splunk
- Telemetry pipelines
- AWS
- GCP
- Azure
- Self-service tools for observability data access
- OS troubleshooting
- Application troubleshooting
- Network layer troubleshooting
- Microsoft Internet Information Services
- NGINX
- Linux operating systems
- Red Hat
- CentOS
- LLMs
- Agents
- Self-hosted models
Location
- U.S.
Work Type
- Hybrid Work Opportunities
Experience Level
- 5+ years of related experience
- 3+ years of experience with an advanced degree
Education Level
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- Advanced degree
Benefits
- Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Competitive health insurance offerings
- Generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – “You Earned it”
About the Company
- Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
- Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
- We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection.
- We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships.
- We also know that nothing builds trust and collaboration like having fun and giving back together.
- From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.
- We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized.
- Our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.
- Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more).
- We believe in making an impact—in the industry and in the community.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.