Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Airside Experience Associate role.
Rezi rewrites your resume against Signature Aviation's job description. Free.
Tailor your resume to this Airside Experience Associate role.
Rezi rewrites your resume against Signature Aviation's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Airside Experience Associate posting at Signature Aviation — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Airside Experience Associate posting at Signature Aviation — free, in seconds.
About the Role
As an Airside Experience Associate, you will play a hands-on role in delivering safe, efficient, and guest-focused service within the private aviation environment. Your support will keep day-to-day operations running smoothly and contribute to an exceptional ground experience for guests and crews. This role requires flexibility to work different shifts, including nights, holidays, and weekends, with the ability to operate in both indoor and outdoor conditions near active aircraft and ground equipment and in varying weather conditions.
Responsibilities
- Loading and unloading baggage, freight, and cargo and properly transferring packages between planes or other modes of transportation.
- Operating and driving ground service equipment such as tugs, trucks, conveyors, and other freight handling equipment.
- Conducting identification checks for flight crews, passengers, visitors and vendors entering the terminal and/or the Airport Operations Area (AOA) in accordance with the Company’s security procedures.
- Monitoring facilities including street side, parking lots, terminal, hangars and AOA.
- Assisting Airside Experience Specialists to ensure guests receive an exceptional experience, including connecting ground power units, providing potable water services, wing walking, chocking and positioning stairs/jetway to aircraft.
- Stopping work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues, and reporting concerns to the appropriate manager.
- Maintaining safe, clean and secure ramps and operations.
- Creating accurate records pertaining to time worked and activities and services performed.
Requirements
- Minimum of 18 years of age.
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
- Must be legally authorized to work in the jurisdiction of employment.
- Must possess a valid state driver's license.
- Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Skills
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality.
- Ability to anticipate and act on guest needs and prioritize guest requests and job responsibilities.
- Ability to multi-task in a fast-paced environment.
- Ability to maintain professionalism and confidentiality.
- Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals, in English.
- Ability to write simple correspondence.
- Ability to carry out simple one or two-step instructions.
- Ability to deal with standardized situations with only occasional or no variables.
- Ability to get along and work well with others.
- Excellent interpersonal skills for effective collaboration with team members and service to guests.
- Ability to handle multiple tasks simultaneously while maintaining attention to detail.
- Ability to use a computer, learn necessary company software and timely complete computer-based training programs.
Work Type
- Full-time
Education Level
- High School Diploma or General Education Degree (GED).
Salary/Compensations
- $19.50 to $22.80 / hour
Benefits
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
About the Company
- With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve.
- As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel.
- Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.
- Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development.
- We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.