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About the Role
We are seeking a highly capable graduate to join our Technology department as a Technology Analyst in New York. This role serves as the primary technology contact for the New York office, offering a hands-on experience from the start. You will own the stability and quality of our Microsoft 365 environment, provide end-user support across all business functions, and manage the operational backbone of core IT processes including provisioning, asset management, and break-fix resolution. As you develop core competencies, you will gain structured exposure to Capital Dynamics' data and AI program, positioning you at the forefront of significant technical initiatives within the firm.
Responsibilities
- Conduct first- and second-line troubleshooting across our Windows-based infrastructure.
- Administer and maintain the firm's Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive and associated integrations.
- Deliver technology support to investment professionals, senior management and operational staff across the New York office, to a high, proactive service standard.
- Own the end-to-end provisioning and deprovisioning process for all New York-based staff, and maintain accurate records of user status and entitlements.
- Triage, diagnose and resolve hardware and software issues across Windows and Mac environments, escalating to vendors or third-party support where required.
- Maintain the firm's technology asset inventory and manage device lifecycle.
- Configure and maintain SharePoint sites, document libraries and permissions structures, contributing to their ongoing development.
- Maintain meeting room technology, AV equipment and video conferencing systems.
- Document resolutions, maintain configuration records, and develop runbooks for recurring processes.
- Flag security and risk concerns to the Technology Delivery Manager and CTO.
Requirements
- A degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline.
- Working knowledge of Microsoft 365 administration.
- Familiarity with SharePoint configuration and permissions management is an advantage.
- Clear written and verbal communication skills.
- Organized and self-directed, with the ability to manage competing priorities without close supervision.
- A genuine interest in technology as a discipline, including current developments in data infrastructure and artificial intelligence.
- A mindset suited to a development pathway — curious, capability-driven, and ready to grow into more advanced data and AI work over time.
- Fluent English, with superior verbal and written communication skills.
Skills
- Microsoft 365 administration
- SharePoint configuration
- Permissions management
- Windows troubleshooting
- Mac troubleshooting
- Asset management
- Device lifecycle management
- Meeting room technology
- AV equipment
- Video conferencing systems
- Data infrastructure
- Artificial intelligence
Location
- New York
Work Type
- Full-time
Experience Level
- Graduate
Education Level
- Degree-level education in Computer Science, Information Systems, Machine Learning, Artificial Intelligence or a related discipline
Salary/Compensations
- USD 70,000 – 75,000 per annum
Benefits
- Bonus
- Benefits
About the Company
- Capital Dynamics is an independent global asset management firm focusing on private assets, including private equity (primaries, secondaries and direct investments) and clean energy.
- Established in 1988, the Firm has extensive knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors.
- Capital Dynamics oversees more than USD 14 billion in assets under management and advisement and employs approximately 150 professionals globally across 14 offices in Europe, North America, and Asia.
- Capital Dynamics is a recognized industry leader in responsible investment, receiving top marks (Five Stars) from PRI across all categories and investment strategies, as well as in GRESB benchmarking for its clean energy strategy.
- Our Technology department is responsible for the development, secure operation, maintenance and support of Capital Dynamics' global IT infrastructure and solutions — enabling employees to communicate, collaborate and automate routine tasks, while ensuring information security and compliance with company policy and relevant regulation.
Equal Opportunity
- Capital Dynamics is an Equal Opportunity Employer and is committed to creating a global diverse workforce.
- We are a global company with 24 nationalities represented across our staff in 14 offices, spanning North America, Europe, the Middle East, and Asia.
- We believe diversity and inclusion (“D&I”) is key to being better at what we do, and our initiatives are designed to attract, develop, and advance talented individuals, regardless of race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity.
- We welcome and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply to join Capital Dynamics.
- Please inform our recruitment team if you have a disability, condition or difference that may require us to make any adjustments as part of your application process or during employment.