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About the Role
This position focuses on supporting field caregivers, coordinating compliance and scheduling, and assisting with pre-billing and insurance authorizations to ensure our clients continue receiving quality care. The Field Staff Supervisor plays an important role in supporting both our caregivers and office operations.
Responsibilities
- Supervising and supporting field staff to ensure quality care and compliance
- Assisting with compliance coordination and documentation
- Managing scheduling challenges and ensuring proper coverage
- Handling pre-billing processes and reviewing timesheets for accuracy
- Coordinating insurance authorizations and approvals to maintain client services
- Providing additional administrative and clerical support as needed
Requirements
- Professional, organized, and able to manage multiple priorities in a fast-paced environment
- Strong communication skills and attention to detail are essential
- Proficiency with Microsoft Office (experience with HHAeXchange is a plus)
- Previous experience in homecare or a healthcare office setting is helpful but not required
Skills
- Organizational skills
- Communication skills
- Attention to detail
- Multitasking
- Microsoft Office proficiency
- HHAeXchange experience (plus)
- Pre-billing experience (preferred)
- Insurance authorization experience (preferred)
Location
- Capital District
Work Type
- Full-time
- Monday through Friday, 8:30 AM – 4:30 PM
Experience Level
- Training may be provided for pre-billing and insurance authorizations
Salary/Compensations
- $17-$20/hr
Benefits
- Health, dental, and vision insurance
- Paid time off (vacation, sick, and personal time)
- 401(k) retirement plan
- Ongoing training and professional growth opportunities
- Special incentives
About the Company
- Attentive Care is a well-established, privately owned and operated home healthcare company serving the Capital District.
- Attentive Care promotes a positive, team-oriented work environment where employees are supported and encouraged to grow.
Equal Opportunity
- Attentive Care is an Equal Opportunity Employer (EOE).