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About the Role

This role is responsible for prospecting and acquiring new Corporate Account customers in the Logistics sector, managing overall Customer Relationship Management, and growing sales and profit of new and existing Corporate Accounts. The Corporate Account Manager will work and lead cross-functionally to exceed customer expectations while delivering profitable growth.

Responsibilities

Build a business development pipeline by engaging with key prospects and current customers to ensure revenue growth.
Maximize sales expansion potential at current accounts and prospects.
Manage account(s) or account portfolios with annual revenues of $20M to $30M.
Formalize strategic account planning and Key Performance Indicator (KPI) setting.
Indirectly lead Field Sales Professionals to achieve desired sales at each customer location against a strategic growth plan.
Collaborate with the field sales organization to ensure KPIs outlined in the contract are met at each Corporate Account location.
Lead direct customer communication, including business reviews, financial analysis, and reporting.
Own the customer relationship at the corporate level and understand all requirements.
Negotiate with customers and vendors to establish and maintain favorable contract terms and conditions.
Oversee overall implementation activities of new customer agreements.
Conduct Corporate Account location visits as needed to understand customer pain points and help formulate a value-based selling approach.
Evaluate, analyze and implement profitable engagements or profit improvement plans.
Perform other related duties as needed.

Requirements

10+ years of related experience in Packaging industry.
Proven prospecting/value creation/selling experience.
Negotiation skills.
Indirect leadership and strategic account planning.
Strong business acumen & analysis.
Growth mindset.
Ability to travel up to 25% (+/-).
10-15 years of related job experience.
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Ability to work quickly and efficiently.
Basic experience of simple office/operational systems.
Excellent verbal, written, people, and diplomacy skills are required.
Experienced practitioner able to work unsupervised.
Experience of interpreting strategy and policy in order to set and deliver objectives.
Experience of planning, managing and organizing resources within short/medium timescales within the overall policy framework.
Strong customer service skills (friendly, courteous and helpful).
Strong planning and organization skills are required.

Skills

Sales
Customer Relationship Management
Business Development
Sales Expansion
Account Planning
Key Performance Indicator (KPI) Setting
Field Sales Leadership
Customer Communication
Financial Analysis
Reporting
Negotiation
Contract Management
Implementation Oversight
Customer Visit Analysis
Value-Based Selling
Profitability Analysis
Computer Use
Lifting
Salesforce.com or other CRM

Location

Office
Customer Locations
Supplier Locations
Group Meetings

Work Type

Full-time
Onsite
Travel

Experience Level

10+ years
10-15 years

Education Level

Bachelor's Degree Preferred

Salary/Compensations

$110-150k base salary + bonus

Benefits

Engaging and inclusive culture
Employee Resource Groups
Veritiv Cultural Alliance
Recognition platform
Extensive training opportunities
Professional development programs
Career pathing
Mentorship opportunities
Collaborative atmosphere
Healthcare benefits (medical, dental, vision, and health savings account)
Life, AD&D, and disability insurance
401k
Paid time off
Tuition reimbursement
Employee assistance program
Other fringe benefits

About the Company

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions.
Veritiv also provides JanSan, hygiene, print and publishing products and services.
Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers.
For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Equal Opportunity

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US
EEO Policy Mexico