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About the Role

The Associate Partner Operations Manager owns partner onboarding, taxonomy strategy, and pricing operations for Samba's data syndication platform (“Gravity”). This role acts as the technical liaison between account/partner teams and Engineering, coordinating cross-functional project work as partners onboard, model, and distribute their datasets for syndication.

Responsibilities

Serve as the go-to expert on platform capabilities and limitations, supporting both internal teams and external partners/advertisers.
Troubleshoot segment issues ahead of escalation, understanding nuances of platforms and expected SLAs for modeling and distribution.
Lead onboarding, auditing, and taxonomy strategy for data partners and agencies.
Create and present business reviews for data partners.
Own custom partner reporting and maintain accuracy of taxonomy pricing and destinations.
File and escalate platform tickets between account teams and Engineering/Product, covering access requests, cross-region data bridging, segment permissions, importer/ID mapping, and export capability.
Support identity match testing and onboarding architecture for new data imports (S3/SFTP).

Requirements

1–3 years of experience in ad tech, programmatic operations, partner/account management, or a related platform-support role.
Working knowledge of DSPs (The Trade Desk, DV360) and how audience segments surface, price, and activate within them.
Familiarity with data partner or SSP integrations and segment/taxonomy management.
Comfort troubleshooting technical issues and coordinating across account, product, and engineering teams.
Eagerness to expand knowledge across programmatic ecosystems, audience targeting, and identity resolution.
Strong Excel proficiency (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP).
Excellent written and verbal communication skills for both internal and client-facing contexts.
BA/BS in Marketing, Business, Data, or a related field.

Skills

Ad tech
Programmatic operations
Partner management
Account management
Platform support
DSPs (The Trade Desk, DV360)
Audience segments
Data partner integrations
SSP integrations
Segment management
Taxonomy management
Technical troubleshooting
Cross-functional coordination
Programmatic ecosystems
Audience targeting
Identity resolution
Excel
SUMIFS
INDEX/MATCH
Pivot tables
VLOOKUP
Written communication
Verbal communication
Identity partners
S3/SFTP data onboarding
Audience file formatting
DMPs
SSPs
Identity resolution
SQL
CRM tools
Project management tools
Salesforce
Jira
Asana

Location

New York
California

Work Type

Full-time

Experience Level

1-3 years

Education Level

BA/BS

Salary/Compensations

$96,000 - $108,000 a year
$80,000 - $90,000 USD per year

Benefits

Health insurance
Wellness offerings
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off (PTO)

About the Company

Advertising is a trillion-dollar global industry split into silos that don't talk to each other, and every platform grades its own homework.
Samba is the independent layer in the middle.
Over the last two decades we built our own technology to understand media at scale, across streaming, linear and the web, in 40+ countries.
The Samba Knowledge Graph ties it together: one connected map of content, audiences and outcomes that the industry has never had.
As media workflows go agentic, the quality of decisions is only as good as the data behind it.
We built the tools to put it to work.
Join us this year and help build what the industry runs on.