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About the Role
As a Team Leader (gn), you will manage all processes in your area, serve as a competent contact for customers, and lead your team. Our markets are DIY superstores for passionate home improvers, and our employees are partners in planning and realizing customer projects.
Responsibilities
- Manage all processes in your area.
- Serve as a competent contact for customers.
- Lead your team.
- Guide customers through their projects from planning to completion.
- Provide feedback, clear guidelines, and delegate responsibility to your team.
- Act as a role model and provide practical solutions to your team members.
Requirements
- Completed vocational training.
- Previous professional experience.
- Passion for advising customers.
- Strong communication and open demeanor.
- Ability to communicate effectively with all customers, whether professional or hobbyist.
- High level of self-motivation and willingness to take responsibility.
- Ability to remain calm in stressful situations.
Skills
- Customer focus
- Communication skills
- Leadership
- Motivation
- Problem-solving
Location
- Germany
Work Type
- Full-time
Experience Level
- Professional experience
Education Level
- Completed vocational training
Salary/Compensations
- Up to €22.00 per hour (depending on experience and federal state)
- Potential for above-tariff bonus
- Holiday and Christmas bonus
Benefits
- Permanent employment contract
- 30 days of vacation
- Regulated working hours with time account
- Flexible working hours model, planned annually
- Support for professional and personal development through training and further education programs
About the Company
- Our markets are DIY superstores for passionate home improvers.
- Our employees are partners in planning and realizing customer projects.