LIVE – IN SUPERINTENDENT at Good Shepherd Centres | CA | Rezi

LIVE – IN SUPERINTENDENT at Good Shepherd Centres

LIVE – IN SUPERINTENDENT

Good Shepherd Centres · CA

4 days ago

LIVE – IN SUPERINTENDENT

Good Shepherd Centres · CA

5 days ago
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About the Role

The Live-In Superintendent is responsible for the day-to-day maintenance, cleanliness, operation, and security of the building and property, supporting the dignity, safety, and quality of life of tenants and others. The role involves being a visible on-site presence, building positive relationships with tenants, and contributing to a respectful and inclusive residential environment using trauma-informed, anti-oppressive, and harm reduction approaches.

Responsibilities

  • Maintain the cleanliness, safety, and overall condition of the building, common areas, residential units, garbage and recycling areas, laundry rooms, elevators, and other shared spaces.
  • Conduct daily and routine property inspections and identify maintenance deficiencies.
  • Respond to tenant work orders and complete minor repairs within the scope of the role.
  • Maintain cleaning and maintenance supplies and accurate maintenance, inspection, and work-order records.
  • Assist with preventative maintenance activities and annual residential unit and building inspections.
  • Maintain mechanical, electrical, machine, storage, and service areas in a clean and safe condition.
  • Assist with monitoring boilers, HVAC systems, emergency generators, and fire safety systems.
  • Complete required logs and report equipment, mechanical, and life-safety concerns promptly.
  • Maintain WHMIS documentation.
  • Coordinate access for contractors and service providers and monitor contracted work.
  • Maintain sidewalks, walkways, ramps, entrances, and parking areas, including snow and ice removal.
  • Complete minor lawn care, gardening, landscaping, and seasonal grounds maintenance.
  • Maintain exterior areas free of debris and report exterior building deficiencies.
  • Clean exterior windows where safely accessible using approved equipment.
  • Act as a liaison between tenants and Property Management.
  • Maintain positive and professional relationships with tenants, visitors, contractors, and community members.
  • Report concerns related to tenant safety, wellness, property damage, security, and building conditions.
  • Support a safe, secure, respectful, and inclusive residential environment.
  • Respond to building emergencies and provide 24-hour emergency response coverage while scheduled and on site.
  • Complete incident reports and contact emergency services when required.
  • Conduct outgoing unit inspections and document damages, deficiencies, cleaning, and repair requirements.
  • Submit inspection documentation to the Property Manager within required timelines.
  • Coordinate cleaning, painting, maintenance, and repairs of vacant units.
  • Ensure vacated units are restored to a clean, safe, and showable condition within five days of vacancy.
  • Observe all Good Shepherd health and safety policies and comply with the Occupational Health and Safety Act and related regulations.
  • Report hazards, incidents, injuries, and unsafe conditions.
  • Use required personal protective equipment and safety devices.
  • Perform work in a manner that promotes a safe and healthy workplace.
  • Ensure maintenance activities comply with applicable health and safety standards and regulations.

Requirements

  • Minimum Grade 12 diploma or equivalent.
  • Minimum one year of related building maintenance, custodial, property management, or residential housing experience.
  • Current CPR/First Aid certification.
  • WHMIS certification or ability to obtain.
  • Valid driver's licence and satisfactory driver's abstract considered an asset.
  • Knowledge of building cleaning and maintenance, fire safety, emergency response, WHMIS, residential building operations, preventative maintenance, and property management practices.
  • Ability to maintain accurate records, logs, inspection reports, and work-order documentation.
  • Ability to safely use hand and power tools and work from ladders/elevated work surfaces.
  • Strong organizational, communication, interpersonal, problem-solving, and decision-making skills.
  • Ability to work independently, manage multiple priorities, and work effectively with tenants in a supportive housing environment.
  • Basic computer skills, including email and internet applications.
  • Demonstrated commitment to Good Shepherd's Mission, Vision, and Values of Responsibility, Availability, Adaptability, Hospitality, Quality, and Dignity.
  • Required to reside on site in employer-provided accommodation.
  • Required to walk, climb stairs, bend, kneel, reach, lift, carry, push, and pull materials and equipment.
  • Required to work indoors and outdoors in varying weather conditions.
  • Required to work from ladders and elevated work surfaces in accordance with safety requirements.
  • May be exposed to cleaning chemicals, dust, noise, waste materials, bodily fluids, pests, and other property-related hazards.
  • Required to respond to emergencies outside regular working hours.
  • May interact with tenants experiencing mental health, substance use, behavioural, or crisis situations.

Skills

  • Building cleaning and maintenance
  • Fire safety
  • Emergency response
  • WHMIS
  • Residential building operations
  • Preventative maintenance
  • Property management practices
  • Record keeping
  • Tool usage
  • Organizational skills
  • Communication skills
  • Interpersonal skills
  • Problem-solving skills
  • Decision-making skills
  • Independent work
  • Time management
  • Basic computer skills
  • Email applications
  • Internet applications

Location

  • On-site (employer-provided accommodation)

Work Type

  • Live-in
  • Full-time

Experience Level

  • Minimum one year of related experience

Education Level

  • Minimum Grade 12 diploma or equivalent

Salary/Compensations

  • $21.03/hour - $24.35/hour
  • Includes an association with the housing allowance as part of the overall compensation package

Benefits

  • Employer-provided accommodation
  • Support for continuing education and professional development
  • Staff recognition programs
  • Access to self-care supports
  • Employee/Family Assistance Program (EAP)
  • Extended Health Benefits

About the Company

  • Good Shepherd is committed to providing hope and enhancing dignity and self-determination for individuals and families.
  • This opportunity is with Good Shepherd – Non-Profit Homes Toronto.
  • Good Shepherd is a ministry of the Hospitaller Order of St. John of God.

Equal Opportunity

  • Good Shepherd is an equal opportunity employer operating within an anti-racist and anti-oppression framework.
  • We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
  • Good Shepherd welcomes and encourages applications from all people with disabilities.
  • Accommodations are available on request for candidates taking part in all aspects of the selection process.