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About the Role

This position is responsible for executing strategic senior HR business partnering support to teams working across Prosper Global (UK) and Prosper Global (NL) spanning our UK and European locations. It involves overseeing people operations tasks, leading the resolution of escalated issues within the employee life-cycle process, and ensuring a positive, equitable, and consistent employment experience for team members. This role serves as a deputy to the Regional HR Director and a partner to people managers and team members, ensuring the 'people need' of Prosper Global team members align with the organization’s strategic initiatives. The Senior Regional HRBP collaborates with other One People team members as an ambassador of priorities and culture, focusing on well-being and duty of care, problem-solving, and proactively finding collaborative, cross-functional ways to maximize the impact of Prosper Global’s People Team. This is a maternity cover for a minimum of six months, up to 12 months.

Responsibilities

Partner with Regional HR Director to deliver strategic people priorities across Europe.
Lead people initiatives across Europe, in collaboration with People team Centres of Excellence, to deliver outcomes for each initiative.
Monitor and report on successful delivery of people initiatives.
Contribute to co-creation of solutions with People team Centres of Excellence, regional leadership, and team members.
Lead deployment of All Voices surveys and development of action plans in conjunction with leadership.
Anticipate and adapt to changing HR support needs within the organization; be an active participant in change management.
Support Regional HR Director in setting goals, targets, plans, and KPIs for the regional People Team.
Drive the process to identify HR initiatives and solve people management issues in a manner that complements Prosper Global culture and strategic priorities.
Develop meaningful relationships with people managers facilitating joint problem solving and strategic planning.
Lead and manage employee relations issues for Prosper Global (UK) and Prosper Global (NL).
Conduct effective, thorough, and objective investigations of all HR referred complaints.
Take appropriate corrective action addressing and resolving issues related to investigation report recommendations.
Review and evaluate themes identified during performance reviews leading to Performance Improvement Plans.
Collaborate with Centres of Excellence and people managers to develop excellence in managing performance.
Maintain in-depth knowledge of legal requirements and local labor laws related to day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance.
Partner with the legal department as needed/required.
Collaborate closely with leaders and team members to improve work relationships, build morale, and increase productivity and retention.
Conduct exit interviews for people managers completing service with Prosper Global.
Provide guidance and input on business unit restructuring, transfers, hiring, and succession planning.
Support the country handbook review process to ensure compliance with Prosper Global global guidelines and policies as well as local labor law requirements.
Develop Standard Operating Procedures (SOPs) for Europe as defined by Regional HRD and aligned with evolving business needs.
Advise managers and leaders on compensation issues including salary analysis, benchmarking, promotions, and salary increases.
Communicate effectively, adapting approach based on audience and situation dynamics.
Oversee administration and operational tasks conducted by the Europe People team, ensuring accuracy and timeliness.
Adhere to Prosper Global regulations and policies and local labor laws in all operational tasks.
Prepare for and respond to HR Internal Audit recommendations in collaboration with Compliance.
Identify areas of opportunity to strengthen operations and proactively offer recommendations to RHRD.
Resolve escalated issues when existing tools do not provide a clear answer.
Approve all offer letters, new hire paperwork, and changes to team member employment.
Identify trends in commonly escalated issues and recommend solutions.
Escalate issues internally as necessary.
Maintain knowledge on trends in global human resource management, particularly in the international humanitarian aid sector.
Develop junior team members to support their roles and assist with their career development.
Provide constructive feedback informally and formally to colleagues to support their ongoing development.

Requirements

Minimum of 5 years of experience working in Human Resources, including Talent Acquisition.
Experience in consulting management practices (i.e., HR Business Partner) highly preferred.
CIPD membership is desirable.
Fluent English language proficiency required.
Other languages desirable but not essential (Dutch, French, German).
Demonstrated top performer with energy, intelligence, strong analytical skills, and highly evolved interpersonal skills.
Experience working in an international or insecure environment is desirable.
Demonstrated history of providing excellent customer service and an important level of diligence.
Demonstrated knowledge of human resource management techniques that meet the needs of a globally dispersed workforce.
Demonstrated experience working to solve emergency and crisis situations, as they relate to Human Resource best practices and People related coordination.
A historically demonstrated ability to maintain confidential information.
Must have strong analytical, mathematical, and critical thinking skills.
Must have effective organizational and interpersonal skills.
Must have strong written and verbal communication skills.
Demonstrated ability to manage workload in a remote work arrangement.
Able to maintain operational consistency with other team members and actively keep management informed.
Proven experience and intermediate skills in Microsoft Word, Excel, and Outlook.
Ability to navigate the Internet/intranet.
Team members are expected to support all efforts toward accountability, specifically to program participants, community partners, other stakeholders, and to international standards guiding international relief and development work.
Committed to actively engaging communities as equal partners in the design, monitoring and evaluation of field projects.
Must be an avid learner, self-directed, innovative and action-oriented.
Must have the ability to work independently, employ effective time management skills, manage frequent interruptions, and shift priorities.
Must exhibit effective customer service skills.
Must work effectively with a wide variety of individuals including team members based overseas.
Must thrive in a challenging environment prone to rapid change.
Willing to increase his/her responsibility level in the assigned areas.
Must have a positive approach, a strong commitment to teamwork and personal accountability.
Must have the ability to be flexible and ensure that effective communication is a priority in all situations.
Team members are expected to conduct themselves in a professional manner.
Respect local laws and customs.
Adhere to Prosper Global Code of Conduct Policies and values at all times.
Required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Skills

Talent Acquisition
HR Business Partner
Human Resources
Employee Relations
Performance Improvement Plans
Labor Law
Compensation Analysis
Benchmarking
Promotions
Salary Increases
Compensation Policy
Change Management
Succession Planning
Standard Operating Procedures (SOPs)
Microsoft Word
Microsoft Excel
Microsoft Outlook
Analytical Skills
Interpersonal Skills
Written Communication
Verbal Communication
Time Management
Customer Service Skills
Teamwork
Flexibility
Communication

Location

London, UK
Edinburgh, UK

Work Type

Full-time
Fixed-term
Hybrid

Experience Level

Senior
Minimum 5 years of experience in Human Resources

Education Level

BA/BS in Human Resources, Business Administration, or related field, preferred
CIPD membership is desirable

Salary/Compensations

UK: £53,360; hiring range commensurate on professional experience

Benefits

Ongoing Learning: Empowering all team members to dedicate 5% of their time to learning activities for personal and/or professional growth and development.

About the Company

Prosper Global is powered by the belief that a better world is possible.
Our teams do their best work when they are diverse, and every team member feels that they belong.
We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Our One People Team ensures that Prosper Global has the people, HR systems, and culture to support our managers and allow our team members to thrive.
We comprise teams of HR professionals at country, regional and global level who work together to foster engaged, equitable, inclusive, diverse, and high performing global teams.
We build systems and support managers to recruit and retain diverse and high-performing talent needed to meet our goals.
We shape this talent into future leaders through equitable development opportunities.
We drive strategic partnerships at all levels within and outside of our organization.
We work with others to steward our organizational culture through our systems, structure, and processes.
We create safe, diverse, and inclusive teams, and ensure a positive employee experience for all our people.
Our presence in Europe represents approximately 130 team members based primarily in the UK, Netherlands, Belgium, France, Ireland, and Switzerland.
Europe provides Head Office support to programming and development teams across our global locations.
Our strategic priorities focus on enabling innovation and new ideas to be implemented using unrestricted revenue streams.
Becoming the 'go-to' partner for European stakeholders delivering climate resilience programmes around the world in fragile locations.
Creating a healthy and happy workplace full of creativity, experience and positive energy for all those who work at Prosper Global.
Delivering thriving country and regional programmes aligned to our global and country strategies, with efficient and clear support structures in place.
Europe serves as a hub of global talent to support delivery of our strategic priorities.
Fostering a diverse and open workplace is an important part of Prosper Global’s vision.
Achieving our mission starts with how we build our team and collaborate.
By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation.
We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Achieving our mission begins with how we build our team and work together.
Through our commitment to enriching our organisation with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Prosper Global is committed to ensuring that all individuals we meet through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC.
We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.

Equal Opportunity

Prosper Global is an Equal Opportunity Employer regardless of background.
We are committed to creating an inclusive environment.
Prosper Global is an equal opportunity employer that does not tolerate discrimination on any basis.
We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.