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About the Role
AKAM is seeking an On-Site Project Manager for a full-time, project-dedicated, on-site position in Downtown NYC. This role involves maintaining field visibility, documenting progress, coordinating access and logistics in an occupied residential building, and communicating with residents. The On-Site Project Manager will escalate field conditions and coordination concerns to the PMG Director and responsible parties, contributing field information to progress reports and Board decision processes. The program includes multiple Capital Improvement Projects.
Responsibilities
- Maintain full-time on-site coverage during established project hours.
- Prepare detailed daily field reports documenting weather, contractors, manpower, work locations, activities, deliveries, disruptions, progress, resident impacts, and discussions.
- Maintain organized, date-stamped progress photographs and supporting field records.
- Use schedules and look-ahead plans to anticipate resident notices, access, shutdown, delivery, and logistics needs.
- Report observable delays, inactivity, coordination conflicts, or missed dates.
- Maintain PMG's daily action log for resident communication, access, logistics, field documentation, and escalations.
- Serve as PMG's day-to-day field contact among property management, building staff, residents, the Architect/Engineer, the general contractor, consultants, vendors, inspectors, and other project participants.
- Attend progress meetings, site walks, coordination meetings, and field discussions; maintain accurate notes and follow up.
- Coordinate approved access, deliveries, staging, work areas, building services, temporary shutdowns, protection, housekeeping, and restoration.
- Support preparation and distribution of resident notices concerning access, schedules, disruptive work, temporary conditions, shutdowns, and changes affecting occupants.
- Document complaints, property damage, incidents, access refusals, and sensitive resident concerns and promptly notify property management and the PMG project lead.
- Maintain professional, consistent communication and avoid issuing directions or commitments beyond delegated authority.
- Maintain a consolidated daily view of workstreams, active work areas, apartment access needs, shutdowns, inspections, deliveries, and resident impacts.
- Coordinate apartment entry notices, appointment confirmations, completed access, attempted access, refusals, missed work, complaints, restoration, and follow-up.
- Coordinate simultaneous exterior, roof, plaza, mechanical, electrical, life-safety, window, storefront, abatement, lobby, and in-apartment work.
- Prepare resident-facing information in clear language.
- Promptly escalate recurring access problems, resident-protection concerns, loss of essential service, active water intrusion, or material changes to sequencing.
- Support the office Project Manager with concise daily information for PMG action tracking, monthly work-progress reporting, Board and resident meetings, access coordination, occupied-building logistics, and escalation.
- Record readily observable site conditions, incomplete or damaged areas, protection concerns, and resident impacts.
- Transmit factual documentation to the Architect/Engineer and PMG project lead.
- Refer RFIs, submittmits, shop drawings, technical questions, design revisions, code issues, and questions concerning work quality to the Architect/Engineer.
- Facilitate access and site logistics for professional inspections, testing, mockups, probes, environmental monitoring, and consultant visits.
- Monitor and report the status of corrective and punch-list items identified by the Architect/Engineer solely for access, resident communication, logistics, and follow-up.
- Immediately notify the contractor, property management, Architect/Engineer, and PMG project lead of observed emergencies, active leaks, loss of essential service, damage, or potential threats to residents or property.
- Use contractor look-ahead schedules and daily activity plans solely to coordinate resident notices, apartment access, deliveries, shutdowns, and building operations.
- Flag apparent coordination conflicts.
- Document observable issues involving approved work hours, building rules, resident protection, housekeeping, noise, dust, or restoration.
- Promptly refer observable issues to the responsible contractor, Architect/Engineer, property management, and PMG project lead.
- Coordinate occupied-building logistics to minimize avoidable disruption while maintaining the approved construction sequence and access plan.
- Document observable schedule slippage, inactivity, access conflicts, and missed dates.
- Escalate observable schedule slippage, inactivity, access conflicts, and missed dates to the PMG project lead and responsible parties.
- Maintain current information on resident access and affected areas.
- Promptly elevate conditions that could delay the work or disrupt building operations.
- Document apparent potential extra work, unforeseen conditions, time-and-material activities, field tickets, and claimed impacts.
- Transmit documentation of apparent potential extra work, unforeseen conditions, time-and-material activities, field tickets, and claimed impacts to the Architect/Engineer and Management.
- Provide factual field reports, photographs, and observable work-status information when requested by the Architect/Engineer or Management.
- Monitor the administrative status of change requests and pending decisions using information and logs maintained by the Architect/Engineer or Management.
- Report apparent work outside the approved scope or without documented authorization.
- Provide factual field information to the authorized parties.
Requirements
- The On-Site Project Manager reports to the assigned PMG project lead and works within AKAM-PMG's Owner's Representative team as the primary day-to-day field coordination contact.
- The role does not perform professional design or inspection, determine technical compliance, direct contractor means and methods, control site safety, certify payment, approve changes, accept work, direct a work stoppage, or otherwise bind the Owner.
- The Architect/Engineer remains responsible for design and code compliance, technical interpretations, RFIs, submittmits, shop drawings, testing and inspection requirements, identification of defective work, punch lists, and certification of substantial and final completion.
- The On-Site Project Manager observes, documents, coordinates resident access and building logistics, communicates, and escalates.
Skills
- Field visibility
- Documentation of observable progress
- Coordination of apartment access
- Coordination of occupied-building logistics
- Resident-facing follow-through
- Escalation of field conditions and coordination concerns
- Resident communication
- Field information contribution
- Daily field reporting
- Progress photography
- Schedule and look-ahead plan utilization
- Action log maintenance
- Field contact
- Meeting attendance and note-taking
- Coordination of building services
- Resident notice preparation and distribution
- Complaint documentation
- Damage documentation
- Incident documentation
- Access refusal documentation
- Sensitive resident concern documentation
- Professional communication
- Workstream consolidation
- Apartment entry coordination
- Site condition observation
- Facilitation of access and site logistics
- Monitoring and reporting of corrective and punch-list items
- Emergency notification
- Leak notification
- Loss of essential service notification
- Damage notification
- Threat notification
- Use of contractor look-ahead schedules
- Documentation of observable issues
- Coordination of occupied-building logistics
- Documentation of observable schedule slippage
- Documentation of inactivity
- Documentation of access conflicts
- Documentation of missed dates
- Documentation of apparent potential extra work
- Documentation of unforeseen conditions
- Documentation of time-and-material activities
- Documentation of field tickets
- Documentation of claimed impacts
- Providing factual field reports
- Providing photographs
- Providing observable work-status information
- Monitoring administrative status of change requests
- Monitoring administrative status of pending decisions
Location
- Downtown NYC
Work Type
- Full-time
- On-site
- Project-dedicated
Experience Level
- 36-month duration
Benefits
- Healthcare
- Dental
- Vision options
- Paid time off
- Paid holidays
About the Company
- Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service.
- From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients.
- Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
- AKAM is proud to be Great Place to Work-Certified™.
- Learn more about our company by visiting akam.com.