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About the Role
We are seeking a Senior B2B Marketing Operations Executive to manage the technical build and strategic design of partner lifecycle programs. In the first 90 days, you will focus on Salesforce Marketing Cloud builds, audience SQL, and campaign QA, taking ownership of live campaign execution. Subsequently, you will assume end-to-end responsibility for lifecycle program design, leveraging performance data to refine segmentation, messaging, and cadence, while also supporting ad-hoc partner communications. This role reports to the Marketing Operations Manager within the B2B Marketing Operations team.
Responsibilities
- Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through to send and QA
- Design and continuously improve lifecycle programmes, using performance data to iterate on messaging, cadence and segmentation
- Build and maintain SQL-based audience queries, AMPscript personalisation and HTML email templates within Salesforce Marketing Cloud
- Track and report on campaign and lifecycle performance metrics, turning results into clear recommendations for the wider team
- Partner with stakeholders across Commercial, Content and Data teams to scope and prioritise campaign requests
Requirements
- Experience building and executing email campaigns in an enterprise marketing automation platform (e.g., Salesforce Marketing Cloud highly preferred)
- Proficiency writing SQL queries to build and troubleshoot audience segments
- Experience with HTML and a scripting/templating language (e.g., AMPscript, Liquid) for email personalisation
- Experience designing lifecycle or CRM marketing programmes and tracking their performance against defined metrics
- Strong written communication skills and the ability to manage multiple concurrent campaign requests
Skills
- Salesforce Marketing Cloud
- SQL
- AMPscript
- HTML
- Liquid
Experience Level
- Senior
Benefits
- Make a visible impact every day
- Learn fast in an entrepreneurial environment
- Build a career, not just a role
- Deliver together in an inclusive culture
About the Company
- Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
- Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
- Together, we’re unlocking new possibilities as one global team.
- At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
- We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
- Find more about how we hire here.
Equal Opportunity
- At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.
- We’re committed to fostering an environment where everyone can do their best work and feel they belong.
- We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
- If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
- We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
- If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!