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About the Role

Join our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team shapes how we serve restaurants, grocers, and new verticals worldwide. We are looking for a Senior National Account Manager to join our UKI team, managing daily relationships with our largest restaurant partners using data-driven insights to grow their sales and help them achieve operational excellence.

Responsibilities

Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Monitor and analyze partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Partner with regional Commercial Managers to identify and prioritize growth opportunities across specific UK zones.
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.

Requirements

Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
A team player who can work across functions to deliver complex, multi-layered projects.

Location

Work Type

Full-time

Experience Level

Senior

Benefits

Make a visible impact every day
Learn fast in an entrepreneurial environment
Build a career, not just a role
Deliver together in an inclusive culture

About the Company

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
Together, we’re unlocking new possibilities as one global team.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.

Equal Opportunity

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.
We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
We’ll share details on how to request support so we can ensure you have a fair and equitable experience.