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About the Role
Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. You'll be the first dedicated product manager for this space, responsible for turning inbound chaos into a defensible, well-communicated plan and building the intake, frameworks, and partnerships that let the space run on systems rather than on you. This is a hands-on individual contributor role where you'll shape tickets and size work alongside analysts and engineers.
Responsibilities
- Own the prioritised order of work for Core, building a clear, ranked plan, explaining the reasoning, and being explicit about what's being deferred and why.
- Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes.
- Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards, and Business Systems Analysts, including holding "not now" conversations without damaging the relationship.
- Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work.
- Build and evolve the operating model across the analyst and engineering pod, including mechanisms, documentation, and intake processes.
- Use AI tools to accelerate translation of messy inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated.
- Proactively escalate statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date.
- Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short.
Requirements
- Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing.
- Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations.
- Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method for deciding what to do and communicating what won't get done.
- Proven delivery in ambiguous, fast-moving environments, comfortable starting when requirements are incomplete or undocumented.
- Experience translating a partner's requested solution into a well-defined problem, current-state understanding, and testable outcome.
- Strong collaboration skills across technical and non-technical stakeholders, including compliance, payroll, or other regulated/audit-exposed functions.
- Practical fluency with AI tools for requirements drafting, documentation, and structuring unstructured information, paired with sound judgment about where not to apply them.
Skills
- Product Management
- HRIS
- Workday
- AI Tools
- Collaboration
- Prioritization
- Requirements Gathering
- Process Mapping
- Agile Methodologies
Location
- London
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Healthcare
- Well-being programs
- Parental leave
- Pensions
- Generous annual leave allowances
- Time off for charitable causes
About the Company
- Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
- People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt.
- Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process.
- Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders.
- We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
- We give people the opportunity to buy what they want, as they want it, when and where they want it.
- We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.
- We move fast, value autonomy and ownership, and we are always looking for new ideas.
Equal Opportunity
- We are committed to diversity, equity and inclusion in all aspects of our hiring process.
- We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
- We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
- If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.