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About the Role
Deliveroo is now part of DoorDash, aiming to transform how people shop and eat through impact, innovation, and growth. The Product team defines user experiences, tackling complex marketplace challenges with simple, high-impact solutions. This role focuses on expanding the on-demand grocery and retail offering, building a trusted shopping experience for everyday local commerce needs.
Responsibilities
- Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle.
- Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution.
- Partner with Customer Research to uncover barriers to transaction and translate insights into growth bets.
- Design and run controlled experiments to understand how affordability and selection influence behavior.
- Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics.
- Communicate clearly to senior stakeholders.
Requirements
- Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
- High analytical fluency and significant experience being data-savvy.
- Ability to diagnose performance drivers and partner effectively with Data Science.
- Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail.
- Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines.
- A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward.
Skills
- Product Management
- Data Analysis
- Experiment Design
- Stakeholder Management
- Cross-functional Team Leadership
- Customer Research Analysis
- Marketplace Dynamics
Location
- London
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- Competitive salary and equity options
Benefits
- Solve meaningful problems at real scale
- Work on a complex, always-on marketplace that impacts millions every day.
- Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
- Take on big, ambiguous problems and accelerate your career with strong support.
- High standards, collaboration, flexible working and continuous learning.
- Share in the success you help create
About the Company
- Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
- Together, we’re unlocking new possibilities as one global team.
- Our mission is to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
- The Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
- Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
- New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores.
- It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience.
Equal Opportunity
- At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.
- We’re committed to fostering an environment where everyone can do their best work and feel they belong.
- We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
- If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
- We’ll share details on how to request support so we can ensure you have a fair and equitable experience.