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About the Role
As a Senior Product Manager at Reachdesk, you will shape the Reachdesk Platform by turning complex customer and business problems into impactful software products. You will lead product initiatives end-to-end, from problem identification and discovery through to launch and continuous improvement, operating with autonomy and making sound decisions.
Responsibilities
- Set product direction and priorities, balancing company goals, stakeholder needs, customer insight, market context, data, and technical considerations.
- Define problems and experiences before solutions, creating clear stories, journeys, and shared context for Design and Engineering teams.
- Lead product initiatives end-to-end, partnering with Engineering to manage scope, make trade-offs, and deliver valuable solutions.
- Make sound product decisions and trade-offs, balancing customer and business needs, commercial impact, user experience, and technical considerations.
- Develop product opportunities with external partners, building relationships to shape integrations and align roadmaps.
- Orchestrate successful launches and adoption by working across Sales, Marketing, Customer Success, Services, Logistics, Finance, Legal, and other teams.
- Communicate product decisions, progress, risks, changes, and results clearly to leadership and teams across Reachdesk.
Requirements
- Strong track record of owning B2B SaaS products end-to-end, from problem identification through delivery, adoption, and measurable outcomes.
- Strong problem-solving skills, ability to bring structure to ambiguity, and use evidence and judgment to determine the right path forward.
- Operate with independence and initiative, seeking out necessary information and context while staying anchored to company goals.
- Strong business and commercial awareness, understanding competing needs and making pragmatic decisions beyond Product boundaries.
- Technically fluent enough to work effectively with Engineering, understand systems, integrations, and constraints.
- Exceptional communication skills, able to create clarity, influence decisions, and adapt communication style.
- Comfortable operating externally as well as internally, building productive relationships with technology partners.
- Strong sense of product and user experience, caring about the coherence and quality of the complete experience.
Skills
- Product Management
- B2B SaaS
- Problem Solving
- Communication
- Stakeholder Management
- Technical Fluency
- Partner Management
- User Experience
Location
- UK (remote)
Work Type
- Remote
- Full-time
Experience Level
- Senior
Benefits
- Competitive salary with generous stock options
- Pension with employer contributions (NEST)
- Affordable Private Medical Insurance, including mental health support and fast access to care
- Flexible PTO that increases with tenure, plus flexibility for unexpected life moments
About the Company
- Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.
- We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth.
- Our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.
- Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with marketing, sales, and HRIS tech stacks.
- Powered by our world-class team across New York, London, and Lisbon.
Equal Opportunity
- Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.