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About the Role
As a Sales & Resident Experience Consultant, you will be innovative and spend your day leading your team to drive the property's success. You are enthusiastic and creative, understanding market drivers and your sales team. You are a people-loving individual, a home-finding helper, and a hero.
Responsibilities
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
- Ensure tour routes and models are well-maintained and presentable.
- Maintain awareness of local market conditions and trends.
- Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
- Maintain professional resident communications via verbal and written communications.
- Provide excellent customer service to all prospective, existing residents, and team members.
Requirements
- Must love people, all kinds of people!
- Ability to achieve at least a 20% closing ratio.
- Exceptional administrative skills with attention to detail.
- Be fun, energetic, and an energizer bunny.
Skills
- Customer service
- Adaptability to new technologies
- Proficiency in writing, speaking, and understanding the English language
Experience Level
- At least two years of transferable experience in customer service
Benefits
- 3 weeks of vacation
- Personal development plans
- Great insurance
- 25% rent discount
About the Company
- Berkshire Residential Investments is a people-first real estate investment company that values the impact made as a company and the time spent in high-performing teams.
- We value individual skills and perspectives to best serve our employees, investors, residents, and other stakeholders.
- Our environment fosters an entrepreneurial spirit, a culture of expertise, and a people-first approach.
- Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all stakeholders by attracting fun, engaging talent committed to excellence.
- We own and manage our own properties.
- Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.
Equal Opportunity
- Berkshire Residential values diversity, equity, inclusion, and belonging.
- Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment.
- Decisions affecting employees are made without regard to race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.