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About the Role

Axis Residential is seeking a people-focused Sales Manager for its 55 and older active adult community, Affinity at Wells Branch. This role will drive community occupancy through relationship selling, meeting leasing goals, and building rapport with prospective and current residents.

Responsibilities

Practice professional and relational sales techniques through phone calls, emails, walk-ins, and appointments.
Receive inbound inquiries, listen with intent to gather information, build relationships, and curate a personalized experience.
Ensure complete and accurate prospect information is collected and entered into the sales management system.
Conduct individualized tours based on prospective resident needs and interests, utilizing staff, residents, and daily activities.
Perform daily prospect follow-up through phone calls, personalized next steps, and notes.
Coordinate depositor-related creative follow-up and engagement.
Maintain a community culture focused on enhancing residents' quality of life with excellent customer service.
Support the community by hosting and participating in onsite community events.
Build strategic partnerships with local businesses, service providers, and senior housing communities.
Coordinate and participate in offsite sales and marketing events.
Use on-site property management software to track availability, record activities, and manage resident/prospect data.
Design and execute marketing activities and events to drive traffic, including implementing prospect events, referral programs, and online marketing.
Ensure all online advertisements and postings are accurate and up to date.
Evaluate and shop competitors quarterly.
Complete and maintain all required documents for resident and property files.
Observe property conditions and report irregularities or maintenance needs.
Provide sales and marketing leadership and training to team members when requested.
Partner with Regional Sales Manager on additional assignments and projects.
Comply with all company policies/procedures and Fair Housing Laws.

Requirements

Must be a team player with a "we over me" approach.
Must be determined, ambitious, and self-motivated with the ability to work under pressure.
Strong leadership capabilities with proven success motivating a team to achieve sales targets.
Exceptional customer service and interpersonal skills.
Excellent communication skills; proficient in speaking, reading, and writing English.
Minimum of 1-2 years of relevant sales and leasing experience, preferably in the senior living industry.
Has mastered all duties of a Leasing Consultant role.
Strong computer skills, including MS Office, property management software (e.g., Yardi, On-Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
Valid driver’s license and insured, operable vehicle.

Skills

Relationship selling
Customer service
Interpersonal skills
Communication skills
Sales
Leasing
MS Office
Property management software
CRM solutions
Marketing
Leadership

Location

Wells Branch

Work Type

Full-time

Experience Level

1-2 years of relevant sales and leasing experience
Mastered all duties of a Leasing Consultant role

Education Level

High School Diploma required
Advanced education preferred

Salary/Compensations

Competitive pay (based on experience)
Quarterly bonus incentive
Annual performance review with potential merit increase

Benefits

Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
Flexible Spending Accounts- for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.

About the Company

Axis Residential is a forward-thinking property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities.
We have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents.
Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team.
We love what we do, and we are committed to excellence in our work.

Equal Opportunity

We are committed to offering an inclusive and accessible experience for all job applicants and associates.
We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law.
Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process.
If you need assistance completing this application due to a disability, please contact our Human Resources Department.