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About the Role
This is a hands-on Operations Manager role at a fast-growing consumer healthtech company, working directly with the founders. Operations is critical for company growth, and this role is at the heart of that function.
Responsibilities
- Run core operational processes reliably on a day-to-day basis to support scaling.
- Execute tasks pragmatically and promptly.
- Prioritize critical tasks and focus on what truly matters.
- Build processes, SOPs, and automations to manage rising volume without increasing headcount.
- Establish KPIs and dashboards to proactively identify issues.
- Partner directly with founders on all operational matters.
Requirements
- 3+ years of experience running core operational processes in a fast-growing startup, consumer, e-commerce, marketplace, or healthcare company.
- Proven ability to build and deploy processes, SOPs, or automations to reduce manual work.
- Hands-on experience with no-code automation tools (e.g., Zapier, Make, n8n, Airtable) and/or AI-driven workflows.
- Strong proficiency in KPIs, dashboards, and spreadsheet analysis.
- Generalist operational background with direct execution experience across multiple domains.
- Fluent German (spoken and written) and strong English.
- Bonus: Experience in healthcare, pharmaceutical, or regulated industries.
- Bonus: Scripting or programmatic automation skills beyond no-code tools.
- Local work authorization for Germany is required.
Skills
- Process building
- SOP development
- Automation
- KPIs
- Dashboards
- Spreadsheet analysis
- No-code tools (Zapier, Make, n8n, Airtable)
- AI-driven workflows
- Scripting
- Programmatic automation
Location
- Berlin, Germany
Work Type
- On-site
- Full-time
Experience Level
- Mid-level
- Senior-level
Salary/Compensations
- EUR 60,000 - EUR 95,000
Benefits
- Equity