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About the Role
Assist shift supervisors and department directors in the day-to-day functions of the department. Maintain a high level of quality in all aspects of department duties by training, supporting, supervising, and interacting with department team members. Ensure all schedules are assigned and completed daily. Set a positive example for the department through professional interactions with team members, customers, patients, and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to team efforts and show good customer interactions and professionalism for customers, fellow employees, and all others with whom there is contact.
Responsibilities
- Deliver quality customer service by providing one-on-one attention to detail.
- Provide assignments and assistance to team members.
- Demonstrate proper use of personal protective equipment in all aspects of job performance.
- Relieve shift supervisor in times of absence.
- Adjust or cover schedules as needed during times of short staffing.
- Ensure team members maintain set standards by conducting quality assurance surveys.
- Monitor and report any equipment issues or shortages.
- Conduct customer and patient surveys.
- Interact with patients/customers in an appropriate manner in relation to age-based competencies.
- Perform other duties as assigned by supervisor or director.
Requirements
- Two years of kitchen utility experience is required.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Skills
- Customer service
Location
- 651 Brannan Street, San Francisco, CA 94107
Work Type
- Full time
- Onsite
Experience Level
- Lead
Salary/Compensations
- $29.00 per hour to $30.00 per hour
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About the Company
- Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants.
- We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs.
- We cook everything from scratch using fresh, local ingredients.
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Bon Appetit maintains a drug-free workplace.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Equal Opportunity
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.