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About the Role
Join our Product Design team to shape customer acquisition experiences and contribute to strategic growth initiatives. You will lead the design process from discovery to optimization within a cross-functional squad, creating valuable experiences for customers and the business.
Responsibilities
- Design and optimize digital acquisition journeys, creating intuitive experiences that help customers move forward with credit.
- Lead design activity from discovery and research through to prototyping, testing, launch and continuous improvement.
- Use customer insight, behavioural data and research findings to identify opportunities and improve user experiences.
- Collaborate with Product Owners, Developers, Analysts and stakeholders to deliver customer-centred solutions across multiple brands and partners.
- Contribute to new partner propositions, pitch work and strategic growth initiatives.
- Measure outcomes and continuously iterate journeys and experiences to improve customer and business performance.
Requirements
- Significant Product Design experience with strong end-to-end UX, UI and Service Design capability.
- Advanced proficiency in Figma and experience using design and research tools.
- Strong stakeholder management and communication skills, with confidence presenting to senior audiences.
- Experience working collaboratively within cross-functional Agile teams.
- A self-motivated and autonomous approach, with the ability to manage priorities and deliver with minimal supervision.
- A passion for creating intuitive digital experiences that balance customer needs with business objectives.
- Experience with UserZoom, Jira and FigJam.
- Experience designing acquisition, onboarding or application journeys.
- Financial services, retail or digital product experience.
- Knowledge of accessibility standards, Service Design or Enterprise UX.
Skills
- Product Design
- UX
- UI
- Service Design
- Figma
- Stakeholder Management
- Communication
- Agile
- UserZoom
- Jira
- FigJam
- Accessibility standards
- Enterprise UX
Work Type
- Permanent
- FTC
About the Company
- At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. We work with Textio to make our job design and hiring inclusive.
Equal Opportunity
- We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture.
- We don’t discriminate on the basis of protected characteristics or identities.
- We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
- Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.