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About the Role
As a Platform Desktop Engineer, you will be responsible for the Linux image used across the estate, the pipeline that builds it, and the tooling that provisions it. You will also support the day-to-day health of the machines it runs on. You will bring strong Linux skills, a pragmatic approach to automation, and the ability to work directly with the teams who depend on the desktop. This is a small, newly formed team with a broad remit spanning image builds, provisioning, security, monitoring, and hardware. You will have the opportunity to grow across these areas, working closely with Linux Engineering, Security, and wider infrastructure teams in a collaborative environment where engineers are encouraged to contribute ideas and act on them.
Responsibilities
- Maintain the OS image build pipeline using Dagger, Packer, Jenkins and Bash
- Operate and develop Python-based provisioning tooling across OpenStack and Ironic, troubleshooting bare metal and VM provisioning issues
- Manage estate security, including certificate lifecycle, vulnerability remediation and patching
- Manage changes through testing, staged rollouts, communications and rollback where required
- Monitor estate health, availability and patching, maintaining dashboards and resolving configuration issues
- Provide user support, resolving requests and incidents escalated from first line
- Support joiner, mover and leaver processes in partnership with HR and hiring managers
- Manage hardware provisioning and lifecycle, including diagnostics, firmware, warranties and RMAs
- Contribute to capacity planning across physical and virtual resources
- Support incident response and drive remedial actions through to completion
- Escalate complex issues to Linux Engineering and other teams with a clear technical diagnosis
Requirements
- Strong Linux administration skills, including package management, filesystems, permissions, and networking
- Strong troubleshooting skills across logs, CPU, memory, I/O and network performance
- Understanding of CI/CD pipelines for OS image creation
- Python scripting skills, with the ability to make safe changes to internal tooling
- Strong understanding of security best practice, with judgment to balance risk and practical requirements
- Experience with monitoring and dashboards, using data to assess system health
- Experience with OpenStack and Ironic for bare metal and VM provisioning at scale
- Understanding of hardware provisioning and lifecycle, including BMC and lights-out management
- Experience supporting technical users in a live environment
- Excellent communication skills, with ability to set expectations and explain technical trade-offs
- A calm, methodical approach to incidents and escalation
Skills
- Linux administration
- Package management
- Filesystems
- Permissions
- Networking
- Troubleshooting
- CI/CD pipelines
- OS image creation
- Python scripting
- Security best practice
- Monitoring
- Dashboards
- OpenStack
- Ironic
- Bare metal provisioning
- VM provisioning
- Hardware provisioning
- Hardware lifecycle
- BMC
- Lights-out management
- Communication
- Incident management
Location
- London
Work Type
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- Highly competitive compensation plus annual discretionary bonus
Benefits
- Lunch provided (via Just Eat for Business)
- Dedicated barista bar
- 30 days’ annual leave
- 9% company pension contributions
- Informal dress code
- Excellent work/life balance
- Comprehensive healthcare
- Life assurance
- Cycle-to-work scheme
- Monthly company events
About the Company
- G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions.
Equal Opportunity
- We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section